Job Description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right.
We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way.
Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

We are hiring an Analyst to FAC process for ensuring the quality and effectiveness of business, products, and services within India business. The reinsurance placement & claims tasks process transactions for end to end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle and the various actions required for New Business/Renewals, Mid-Term Adjustments, claims cycle and its collection.

How you'll make an impact

Responsibilities:

Placement:

Set-up client in our system, ensuring all the necessary details and documentation are accurately recorded. Handle booking inquiries for all potential clients on our system. Book the business on the system, ensuring all the transactions are accurately recorded and aligned with the clients' requirements. Generate closing statements to facilitate the collection of premium. Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly.

Claims:

Identifying and booking claims: Our team identifies valid claims as per the slip, books them in the system and ensures all claim details are accurately documented. Generating closings: We generate closing statements to facilitate the settlement of claims. Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly.

Additional Responsibilities

Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly. Ability to think critically and make sound judgments based on the evidence presented. Understanding of best practices in business processes and quality assurance. Ability to work independently and as part of a team to achieve quality and compliance objectives. Commitment to maintaining confidentiality and handling sensitive information appropriately. Willingness to continuously learn and develop new skills to enhance audit effectiveness.

About you

Qualifications:

Minimum 2-3+ year of experience of Quality Analysis in Insurance domain. Insurance Certification will be the additional advantage. Any Graduate or Post Graduate with any Specialization Technical Proficiency and Understanding of Insurance service Excellent Written and Oral communication skills Interpersonal skills Ownership and Accountability Insurance domain knowledge

Additional Information

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.


Below are the

minimum core benefits

you'll get, depending on your job level, these benefits may improve:


Medical Insurance and Parental Medical Insurance Accidental Insurance and Life Insurance Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme Flexi Benefits Plan - Tax Savings Plans Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

Other

benefits include:

Employee Wellness Programs Training programs And more..

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.


Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.


Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.