Senior Analyst
Job Description
Designation
Senior Analyst
No. of Positions
1
Experience
2.5-5 Years
Skill (Primary)
Technical Competencies (Bserv)-Analysis-Planning & Monitoring
Qualification
Bachelor of Arts, Bachelor of Science
Job Family
Delivery Voice
(Posting).
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard (1.) Respond to customer requests that have been escalated from Tier 2 support analysts (2.) Complete assigned project responsibilities. (3.) Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications. (4.) Actively participate in job related training
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Job Detail
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Job IdJD3108137
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear