Job Description

About Delta Air Lines
About the Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortune's Top 50 Most Admired Companies list. The company's strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIME's inaugural list of the "World's Best Companies," coming in at No. 12 - the only U.S. airline in the top 155. TIME's award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Delta's people-first culture continues to be recognized, earning the airline a spot on Fortune's 100 Best Companies to Work For list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on Fast Company's list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About the Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.

About Delta Tech Hub:
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
PRIMARY FUNCTIONS (RESPONSIBILITIES):
As an Senior AI Software Engineer, you will work on initiatives across the entire business; initiatives range from our complex global operation to the digital customer experience. We're looking for someone who is passionate about developing solutions for real-world, large-scale problems using Artificial Intelligence techniques including Generative AI, deep learning, machine learning, reinforcement learning, and CNNs.
WHAT DO YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):

• Bachelors degree in computer science, data science, or engineering
• 4+ years of work experience in Software Engineering and hands-on exp in Python.
• 3+ years of work/educational experience in Artificial Intelligence/Machine Learning, including experience in implementing classical ML methods, Deep Learning, Reinforcement Learning and CNN (Computer vision)
• 3+ years of experience with ML infrastructure, which includes data processing, model development, model evaluation, model deployment, and debugging.
• Experience with Large Language Model (LLM) frameworks and Natural Language Processing (NLP) approaches such as text classification, sentiment analysis, pattern recognition & Computer Vision / CNN
• Development experience with AI frameworks such as TensorFlow, PyTorch, Keras, Caffe, LangChain, LangGraph, LlamaIndex, AWS Bedrock, scikit-learn
• Experience in developing, training, evaluating, deploying, monitoring, and maintaining scalable production-grade AI solutions on AWS
• Knowledge with Agile Software Development Lifecycles and DevOps/DevSecOps practices

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):

• Masters degree in computer science, Mathematics, Artificial Intelligence, or a related field
• Experience with distributed computing approaches such as Spark (Good to have)
• Experience collaborating with business teams, understanding their objectives, and working with them to make their objectives a reality by building AI solutions
• Ability to work with teams distributed across multiple time zones to drive AI projects

ID:DELMD43

Skills Required