Job Description

Experience Required:

Minimum 3-5 years in a similar role at Renowned School

Qualification:

Bachelor's degree in Communications, Marketing, or a related field.

Responsibilities:

Parent Counselling & Conversion:

Understand parent expectations and guide them effectively about the school's vision, pedagogy, and offerings. Conduct regular follow-ups and ensure smooth conversion from inquiry to admission.

Public Relations & School Representation:

Act as the face and voice of the school in all formal and informal communications. Represent the school in events, seminars, and community outreach programs.

Front Office & Visitor Management:

Maintain a welcoming and professional front office environment. Ensure all walk-ins and calls are handled with warmth, efficiency, and accuracy.

Communication & Coordination:

Liaise between parents and academic/admin teams to ensure clarity and timely updates. Draft formal communication, circulars, and event invitations when required.

Marketing & Outreach:

Support the marketing team in school promotions, admissions campaigns, and digital outreach. Contribute ideas for increasing walk-ins and lead generation, especially during peak admission season.

Documentation & Reporting:

Maintain records of inquiries, follow-ups, and admissions in a systematic manner. Prepare weekly/monthly reports for management on admissions status and trends.

Event Coordination:

Assist in organizing orientation sessions, open houses, parent meetings, and school functions. Coordinate with vendors, staff, and parents for smooth execution of events.

Feedback & Relationship Management:

Gather feedback from new parents about the admission process and improve the experience. Build long-term relationships to support word-of-mouth referrals.

Crisis & Conflict Handling:

Address concerns and complaints from parents diplomatically and efficiently. Escalate unresolved issues to the appropriate authority while maintaining confidentiality.

Upholding School Values & Culture:

Ensure all communications and actions reflect the ethos of Ivy World Play School. Be a role model in professionalism, courtesy, and empathy.

Candidate Requirements:

Female candidates only Excellent communication and interpersonal skills Presentable, confident, and fluent in English Prior experience in an educational institution preferred Proficient in MS Office and basic administrative tools Strong organizational and follow-up skills Warm, child-friendly, and professional demeanor Proficiency with CRM and admissions systems is a plus.
Job Type: Full-time

Pay: ?30,000.00 - ?35,000.00 per month

Work Location: In person