Job Description

Responsibilities:

Team Management: Oversee and manage a team of counselors, providing guidance, support, and training as needed. Lead Conversion: Engage prospective leads and guide them through the admission process, addressing their queries and concerns effectively to maximize lead conversion. Counseling and School Details: Ensure that the team is well-informed about the counseling process and knowledgeable about the details of assigned school areas. Follow-up: Implement a systematic follow-up process to maintain regular contact with leads, ensuring timely and appropriate communication to increase conversion rates. Relationship Building: Foster and maintain strong relationships with key contacts in schools, serving as the primary point of contact for effective coordination. Overall Accountability: Take overall responsibility for the team's performance, coordinating with both the team and management to achieve lead and conversion targets. Hiring and Training: Manage the recruitment process for counselors, assess their capabilities, assign them suitable areas, and provide comprehensive training sessions at regular intervals. Admission and Registration Records: Maintain organized records of admissions and registrations on a monthly basis, ensuring accuracy and compliance with relevant protocols. Lead Analysis: Analyze lead responses, maintain a tracker to monitor progress, and provide insights for suitable response actions to improve lead conversion. Lead Processing: Handle the processing of all leads with precision and timeliness, ensuring a seamless transition from inquiry to enrollment.

Requirements:

Preferred Industry/Company: Familiarity with the e-learning/EdTech industry or related sectors would be advantageous. Communication Skills: Exhibit excellent verbal and written communication skills to effectively engage and convey information to leads, team members, and school contacts. Organization and Responsibility: Demonstrate strong organizational skills, being responsible for multitasking and maintaining a commitment to excellence in all activities. Computer Proficiency: Possess good computer skills, particularly in MS Office, with a focus on Excel to manage and analyze data effectively.
Job Type: Full-time

Pay: ?25,000.00 - ?45,000.00 per month

Schedule:

Day shift
Work Location: In person