Job Description

Key Responsibilities:

Buyer Communication Support:

Handle email/phone inquiries from international buyers. Schedule meetings between MD/BDM and clients. Maintain communication logs and follow-up reminders.

Documentation Coordination:

Assist documentation executive with printing, scanning, courier, or digital filing. Maintain hard/soft copy records of PI, invoices, shipping docs.

Office Administration:

Track attendance, leave records, petty cash, and office supplies. Handle internal coordination between departments.

CRM & Data Entry:

Update CRM, Excel records, and lead tracking sheets. Maintain client database with updated contact and trade terms.

Support in Exports Process:

Coordinate with logistics team for transport bookings, appointments, etc. Maintain schedule board of production/shipping timelines.

Key Skills:

Strong communication in English (written & spoken) Computer proficiency (MS Excel, Word, email) Familiar with basic export terms (FOB, CIF, LC preferred) Organized and detail-oriented

Incentive Structure:

Timely Documentation Bonus:

?1,000/month for error-free and timely document handling.

Coordination Bonus:

?500 - ?1,000/month for supporting exports/shipping milestones.

Annual Loyalty Bonus:

?10,000 - ?12,000 based on performance reviews and attendance.

Notes:

Focus is on accuracy and support, so incentives are tied to reliability and punctuality.

Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person