to lead and support the AR function. The role is responsible for supervising day-to-day receivables activities, ensuring accurate invoicing, timely collections, and well-maintained customer accounts. The AR Supervisor will collaborate with internal teams to improve processes, support cash flow objectives, and provide regular reporting to management.
Key Responsibilities
Team Supervision & Support
Supervise and guide Accounts Receivable team members
Assign and monitor daily workloads to ensure accuracy and efficiency
Provide training, feedback, and ongoing performance support
Accounts Receivable Operations
Oversee invoice generation, payment application, and account monitoring
Support timely follow-up on outstanding balances and overdue accounts
Assist with resolving complex billing or payment issues
Process & Controls
Help implement and maintain AR policies, procedures, and internal controls
Ensure compliance with company standards and accounting best practices
Identify opportunities for process improvement and efficiency
Reporting & Reconciliation
Monitor customer accounts and reconcile discrepancies
Prepare AR aging reports, collection summaries, and cash flow updates
Share insights and updates with management as required
Cross-Functional Collaboration
Coordinate with Sales, Customer Service, and Finance teams to resolve billing matters
Support smooth communication between departments related to receivables
Credit & Risk Management
Review customer credit requests in line with company guidelines
Assist with credit control measures and risk management activities
Skills & Qualifications
Strong organizational and supervisory skills
Effective written and verbal communication abilities
Good problem-solving and decision-making skills
Working knowledge of Accounts Receivable processes and accounting principles
Proficiency in accounting systems and Microsoft Excel
Prior experience in Accounts Receivable or a related accounting role (typically 3+ years)
Role Objective
To support efficient receivables operations, maintain accurate customer accounts, improve cash flow, and contribute to the overall financial stability of the organization.