to lead and expand our key client relationships within the real estate sector. The ideal candidate will possess a deep understanding of client management, a proven track record in sales and account growth, and the ability to collaborate cross-functionally to deliver exceptional service and solutions.
Key Responsibilities
Client Relationship Management:
Serve as the primary point of contact for key clients, fostering strong, long-term relationships to ensure client satisfaction and retention.
Strategic Account Planning:
Develop and implement comprehensive account plans that align with client objectives and drive business growth.
Sales and Revenue Growth:
Identify opportunities for upselling and cross-selling, working closely with the sales team to achieve revenue targets.
Cross-Functional Collaboration:
Coordinate with internal teams, including property management, marketing, and legal, to ensure client needs are met effectively.
Market Analysis:
Stay informed about industry trends, market conditions, and competitor activities to provide strategic insights to clients and internal stakeholders.
Contract Negotiation:
Lead negotiations for contract renewals and new agreements, ensuring mutually beneficial terms.
Performance Monitoring:
Track and report on account performance metrics, providing regular updates to clients and senior management.
Qualifications and Skills
Educational Background:
Bachelor's or Master's degree in Business Administration, Marketing, Real Estate, or a related field.
Experience:
10-15 years of experience in account management, sales, or client services within the real estate industry.
Communication Skills:
Exceptional verbal and written communication abilities, with proficiency in English and [insert other relevant languages if necessary].
Analytical Thinking:
Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable strategies.
Technical Proficiency:
Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Leadership:
Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
Negotiation Skills:
Demonstrated expertise in contract negotiations and conflict resolution.
Preferred Attributes
Industry Knowledge:
Deep understanding of real estate market dynamics and client needs.
Client-Centric Approach:
A commitment to delivering exceptional client service and building long-term partnerships.
Adaptability:
Ability to thrive in a fast-paced, dynamic environment and adapt to changing client requirements.
Strategic Vision:
Capacity to think strategically and contribute to the company's growth objectives.
Job Types: Full-time, Fresher
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Morning shift
Work Location: In person