Job Description

Key Responsibilities:

Counsel prospective students regarding courses, admission process, and career prospects. Assist students in selecting suitable programs based on their interests, qualifications, and goals. Follow up with leads and inquiries through phone, email, and in-person meetings. Maintain updated records of student interactions and enrollment status. Coordinate with academic and administrative teams to ensure smooth admission and onboarding. Guide students regarding class schedules, examination details, and certification processes. Maintain a professional and supportive relationship with students throughout their tenure. Handle student concerns and escalate complex issues to the appropriate departments. Achieve admission targets and support promotional and outreach activities.

Key Skills & Qualifications:

Bachelor's degree (minimum); education or counseling background preferred. Excellent communication and interpersonal skills. Strong organizational and follow-up abilities. Confidence in handling inquiries via phone, email, and in-person. Basic computer knowledge and familiarity with CRM systems is an advantage. Ability to work independently and in a team environment. Prior experience in counseling or admissions is preferred.

Location:

Perumbavoor, Ernakulam (Preference for candidates residing nearby or willing to relocate)

Salary:

?13,000 - ?20,000 + Incentives (based on experience and performance)

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Supplemental Pay:

Commission pay Performance bonus
Experience:

Academic counseling: 1 year (Required) Telemarketing: 1 year (Preferred)
Language:

Malayalam (Required)
Location:

Kalady, Kerala (Required)
Work Location: In person