Job Description

: Telecaller (Academy/Institute)

Key Responsibilities:

Make outbound calls to prospective students and parents to inform them about courses and admissions. Handle inbound inquiries and resolve queries related to academy programs. Maintain a database of leads and follow up on potential enrollments. Explain course details, fees, and benefits to interested candidates. Coordinate with the admissions team to ensure a seamless enrollment process. Achieve daily and monthly call targets and conversion goals. Provide excellent customer service and maintain positive relationships with students and parents.

Required Skills & Qualifications:

Strong communication and persuasion skills. Prior experience in telecalling, preferably in an educational institution. Ability to handle queries professionally and provide accurate information. Basic knowledge of CRM tools and data entry. Patience and adaptability in dealing with different types of callers.
franchise@elysiumacademy.org
7845736974

Job Types: Full-time, Permanent

Benefits:

Commuter assistance Flexible schedule Health insurance Provident Fund
Schedule:

Day shift Evening shift Morning shift Rotational shift Weekend availability
Work Location: In person