Job Description

SILICA Institute offers high-quality preparation & coaching for entrance exams for NID, NIFT, CEED, UCEED, NATA, JEE Paper 2, Art CET and Foreign Universities.

Looking for dynamic personality taking care of Sales and Operation hand in hand.

Please note we have Saturday and Sunday compulsory working....One week off is allowed in between Monday to Friday. Daily 9 hrs. shift. Either 10 am-7pm/11am-8pm

The Center Coordinator Cum Counsellor is responsible for overseeing the day-to-day operations of the education center, ensuring smooth academic delivery, managing faculty and student schedules, handling student queries, coordinating with parents, and maintaining effective communication between management, staff, and students. The role involves administrative, academic, and customer service responsibilities to ensure that the institute meets its educational and operational goals.

Key Responsibilities:

Academic Coordination

Prepare and maintain faculty schedules and allocate classes. Ensure timely availability of study material, resources, and classroom arrangements. Coordinate with faculty for syllabus coverage and academic planning. Monitor student attendance and academic progress, maintaining records. Assist in organizing examinations, tests, results, and feedback. Handling walk-in, telephonic and email enquiries & converting them to enrollments.

Student & Parent Handling

Serve as the first point of contact for student and parent queries. Maintain student records, track performance, and prepare reports. Counsel students on attendance, performance, and discipline. Address grievances in coordination with the management.

Administration & Operations

Oversee day-to-day center operations, ensuring smooth functioning. Manage front-desk activities including enquiry handling and admissions support. Maintain records of admissions, fees, and documentation. Coordinate with the accounts department for fee collection and reconciliation. Handle infrastructure requirements (classrooms, labs, equipment, stationery).

Marketing & Business Support

Support the center head in implementing promotional and outreach activities. Assist in organizing seminars, workshops, orientations, and events. Follow up on student enquiries and support admission conversions. out house activities includes campus visits in Mumbai and out of Mumbai also

Team Coordination

Act as a bridge between faculty, students, and management. Support in onboarding new faculty/staff. Ensure adherence to institutional policies and processes.

Key Skills & Competencies:

Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in MS Office / Google Workspace (Excel, Word, PowerPoint). Problem-solving and conflict management skills. Ability to work under pressure and meet deadlines. Student- and service-oriented approach.

Qualifications & Experience:

Bachelor's degree (Education/Management/Administration preferred). 2-5 years of experience in academic coordination, administration, or similar role. Experience in an educational institute (school, coaching, or training center) preferred.
To increase the sales volume.

Responsible for monthly, quarterly, and annual student enrollment budgets. Ensuring adequate batch size is achieved and meeting deadlines of starting a batch. Coordinating with faculties and center manager for organizing student selection procedure. Streamlining data, updating records, and maintaining reports.
Job Types: Full-time, Permanent, Fresher

Pay: ?22,000.00 - ?35,000.00 per month

Experience:

Academic counseling: 1 year (Preferred)
Work Location: In person