Handle room booking requests via phone, email, online portals (OTA), or walk-ins.
Provide information about room types, rates, offers, and availability.
Maintain reservation records in PMS (Property Management System).
Coordinate with the front office, sales team, and revenue department for room allotments.
Handle cancellations, amendments, no-shows, and refund queries.
Upsell rooms and hotel services to maximize revenue.
Assist guests with special requests (early check-in, late check-out, etc.)
Ensure accuracy in guest details and booking information.
Prepare daily reservation reports and forecasts
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Hotel Sales Executive / Sales Manager - Profile & Responsibilities
Job Profile:
A Hotel Sales Executive focuses on generating revenue by acquiring corporate clients, travel agents, event groups, and promoting hotel services.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Food provided
Health insurance
Paid sick time
Work Location: In person
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