Job Description

Job Category: Hotel-Operations
:
To oversee all daily duty locations and responsibilities of Security Associates. Coordinate a smooth daily operation as per the department standard and Managers direction, ensuring effective communication and information exchange between the management and security staff.

• To ensure all Security Associates are aware of and adhering to the company Policies and Procedures.
• Conducts an effective shift hand over, including briefing all staff of relevant events and information, taking possession of departmental property and responsibility for their safekeeping
• Initiates investigation of crimes committed against property and persons, writes incident and accident reports, monitors investigations to their timely conclusion and ensures appropriate follow-up with guests, visitors, employees, reports and documenting contacts.
• Be correct, secure and courteous in handling any disciplinary or criminal case.
• Observe and report all identified violations of company Policies and Procedures, suspicious activities and criminal acts to Company Management.
• Responsible for the security of the Hotel's assets including but not limited to guests, colleagues, contractors and visitors.
• Observe and report to company management all identified security hazards.
• Maintain a high level of discipline & punctuality along with regular attendance as required by the standards.
• Record all observed incidents on a daily log of incidents and submit same to Company Management

Skills Required