Job Description

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Job Title: Security Head
Function: Security
Location: Lonavala

Primary Purpose
Position is expected to be aware and alert and be capable of using his presence of mind to protect the safety of the movable and immovable property of the Resort.

Duties and Responsibilities (General for the resort)
1. Ensure formulation and Implementation of security policies, protocols and procedures.
2. Maintains close professional contacts with emergency services, local authorities and police.
3. Ensures that security guards are trained in basic first aid and life saving procedures.
4. Ensure incidents in resort reported as per per standards and should write incident reports, memos and letters.
5. Plan and coordinate security operations for specific events.
6. Coordinates with colleagues when responding to emergencies and alarms.
7. Investigates and resolve issues.
8. Creates and maintains an effective Crisis Management team and conduct regular fire drills to rest the effectiveness of the crisis procedure.
9. Monthly review and reporting on status of all fire safety equipments including fire extinguishers, fire hydrants and sprinklers.
10. Review reports on incidents and breaches.
11. Creates report for Management on security status.
12. Analyze data to create proposals for improvements (e.g. use of CCTV etc, new screening techniques, etc)
Duties and Responsibilities (Departmental)
1. Ensure recruitment of the right fit and quality security personnel in co-ordination with Human Resources.
2. Rotation of the guards in various posts and shifts to avoid fatigue.

Work relations ( Main interfaces - Functional report)
1. Directly reports to Chairman & Managing Director (CMD) /Chief Operating Officer (COO).
2. Interface with Functional Heads and all employees.

Key figures - provide key data of the job e.g. budget, number of reports etc
1. GSTS on Security : \xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6..
2. Number of direct reports :
3. Total number of employees : 1750 (On roll/Contract)

Key success factors - how is the success in the position measured
1. Designing policies and security protocols as per the business needs.
2. Organization and employees delivering as per defined performance objectives.

Experience and qualifications required for the job

Major skills and acceptability of position
1. Strong verbal and written communication skills with guests, visitors, and hotel staff.
2. Should have excellent ability to demonstrate surveillance and emergency response skills along with knowledge and ability to implement Crisis Management Plans effectively.
3. Should have the knowledge of all hazards and threats to safety. Knowledge of First Aid and certification in CPR is essential.
4. Should have thorough knowledge of federal, state and local laws, investigative methods, and fire, health and safety.
5. Should be proficient in Word, Excel, and Power Point.
Experience: Minimum 10-15 years as Security Manager, having rich & diverse experience, with proven track record of outstanding results in all aspects of Security function, namely, Crisis Management Skills, hazards and threat to safety, Relations with federal and local government officials and handling misconducts.

Qualification: Minimum qualification, Graduate with experience in similar role in hospitality industry.

Minimum Qualification: Minimum qualification, Graduate with experience in similar role in hospitality industry

Minimum Job Experience: Minimum 10-15 years

Reporting to: COO

Travel: N/A

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