Job Description

Job Title:
Network Security Operations Manager
Job Grade (refer to JE)
G9B
Function:
Information Technology
Sub-function:
IT Infrastructure / Security
Manager's Job Label:
Network and Security Operation Lead (SNOC Lead)
Skip Level Manager's Label:
Global Head - DC/SNOC
Function Head Title:
GM
Location:
Mumbai
Areas Of Responsibility
At Sun Pharma, we commit to helping you "Create your own sunshine"- by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.
Are You Ready to Create Your Own Sunshine?
As you enter the Sun Pharma world, you'll find yourself becoming 'Better every day' through continuous progress. Exhibit self-drive as you 'Take charge' and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we 'Thrive together' and support each other's journeys."
Job Summary:
We are looking for a highly capable Network Security Operations Manager to lead, manage, and enhance the organization's network security infrastructure and operations. This role will be responsible for managing key security technologies such as firewalls, proxies, VPNs, NAC, DNS security, WAF, EDR & Data Security and ensuring operational governance and compliance. The ideal candidate should have hands-on experience managing large-scale network security operations and coordinating with cross-functional and incident response teams.
Responsibilities:
Security Operations Management

• Lead day-to-day operations of all network security tools and platforms, including:

• Firewalls (NGFW - Palo Alto, Fortinet, Cisco)- Policy governance, segmentation, and high-availability
• Web Proxy & Cloud Proxy (e.g., Zscaler, Netskope)- URL filtering, threat prevention, and data leak protection
• VPN (IPSec, SSL VPN, Remote Access Solutions)- Strong encryption and access control for workforce and partner
• Network Access Control (NAC)- Role-based access, posture checks, and OT/IoT security
• DNS Security & Filtering- DNS-layer protection, malicious domain filtering, and response management
• Web Application Firewall (WAF) - On-prem & Cloud-based- Protection of patient data, portals, financial apps, and APIs
• Ensure continuous monitoring, tuning, and updating of policies and signatures across platforms.
• Manage security device configurations, rule optimization, and lifecycle management.

Compliance, Audit & Governance

• Ensure adherence to security compliance requirements such as ISO 27001, NIST, GDPR, and internal IT security policies.
• Ensure full compliance with sector-specific regulations (Pharma: GxP, 21 CFR Part 11, HIPAA)
• Prepare and present periodic audit reports, incident reports, and configuration review summaries.
• Drive risk assessments and remediation plans for security operations. Maintain security documentation, SOPs, and audit trails

Team & Vendor Management

• Lead and mentor a team of network security engineers and analysts.
• Oversee vendor engagements, support contracts, SLAs, and AMC renewals for security technologies.
• Engage with audit, QA, compliance, and legal teams for incident reporting and regulatory inspections
• Coordinate with Dhaval's team for integrated security coverage (EDR/DS, if escalation/overlap arises).

Incident Response & Troubleshooting

• Collaborate with SOC for effective investigation and response to network security incidents.
• Coordinate the response to security incidents, including detection, analysis, containment, eradication, and recovery.
• Lead root cause analysis and containment for network-based threats (e.g., suspicious VPN activity, firewall rule violations).
• Manage escalations and coordinate with external vendors or OEMs for critical issues.

Projects & Improvements

• Drive security hardening and optimization projects related to network security tools.
• Lead or support security hardening, firewall rule optimization, and proxy architecture redesign projects
• Lead or contribute to technology upgrades, migration projects, mergers, acquisitions, data center shifts.
• Maintain security documentation, playbooks, and standard operating procedures.
• Prepare and validate BOM, BOQ, and risk registers for new deployments

Travel Estimate
Job Scope
Internal Interactions (within the organization)
IT functional team across globe
External Interactions (outside the organization)
Vendors and OEM's
Geographical Scope
Global
Financial Accountability (cost/revenue with exclusive authority)
Job Requirements
Educational Qualification
Bachelor's or Master's in Computer Science, Information Security, or related field
Specific Certification
CISSP, CISM, CCNP Security, CP, Palo Alto PCNSE, Fortinet NSE, ISO 27001 LA
Experience
10-12 years of experience in network operations, with 3-5 years in leadership or managerial role
Skill (Functional & Behavioural):
Category
Tools/Platforms
Firewalls
Checkpoint, Fortinet, Palo Alto, Cisco Firepower
Proxies
Netskope, Forcepoint, Zscaler
VPN
Cloudflare, Cisco AnyConnect, FortiClient, GlobalProtect
NAC
Forescout, Cisco ISE, Aruba ClearPass
DNS Security
Cisco Umbrella, Infoblox, Cloudflare DNS
WAF
AWS/Azure WAF, F5, Imperva, Akamai, Cloudflare
EDR & DS
Crowdstrike, Falcon, Trellix, MS Defender, Sentinel, etc.
Your Success Matters to Us
At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let's create a brighter future together!
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).

Skills Required