1. Security Operations:
Oversee all daily security operations at the resort.
Supervise and manage the in-house security team and any outsourced security personnel.
Monitor CCTV surveillance and other electronic security systems.
2. Guest & Staff Safety:
Ensure a safe and secure environment for guests and employees.
Respond to guest complaints or incidents involving security issues professionally and promptly.
Maintain a visible security presence throughout the property.
3. Incident Management:
Prepare detailed reports for any incidents, accidents, or breaches of security.
Lead emergency response during fire, medical, or evacuation scenarios.
Liaise with local law enforcement or emergency services when required.
4. Training & Supervision:
Conduct regular security training and fire drills for security personnel and resort staff.
Ensure all team members are aware of and follow standard safety protocols and procedures.
5. Policy & Compliance:
Develop and enforce security policies in line with local laws and resort standards.
Conduct regular audits and inspections to identify areas of risk and ensure compliance.
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