Job Category: Hotel-Security : Duties and responsibilities
To oversee all daily duty locations and responsibilities of Security Associates/Supervisors
Coordinate and organize the day to day operations of the department including planning and controlling
Manage the develop and implementation of departmental standards
Ensure all patrolling, inspection and escort duties are performed to a high standard
Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
Ensure firearms and other weapons are not carried by staff when on duty
Supervise emergency drills
Oversee the security department including layout of security personnel and their detailed and regular training
Maintain the loyalty and discipline of all security personnel
Ensure the all security personnel as well as hotel's staff are adhering to P&P and security procedures
Coordinate with the local investigator in crimes & accident handling and investigating
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements. Update the records/incidents online as per IHG Risk Management standards
ACCOUNTABILITY Number of employees supervised - Direct Security Personnel/Officers/Supervisors Annual Operating Profit/Payroll Budget -
Department Budget and Headcounts
Qualifications and requirements Minimum two years experience in supervisory role within a 5 Star Hotel/Hospitality sector and have a good knowledge of Local legislation and best practice. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Employee Name (Print) Employee Signature Date About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
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