Job Description

Branch Security Executive
Job Title
Branch Security Executive
Function
Security
Reporting to
Security Manager
1. Purpose
Responsible for ensuring the physical security and safety of all shipments in the branch / various facilities under the region wherever assigned.
2. Key Responsibilities
Responsibilities

• Responsible for ensuring physical security and safety of all shipments in the region wherever assigned / various facilities (Service Centers, Areas etc.) under the region.
• Conduct Investigation cases related to loss, damage, pilferages, and theft of shipments and misuse of credit cards in the Region.
• Responsible for regular updation of SHIELD (online security module) and timely closure of investigation cases related to the region in the system.
• Responsible for making safety provisions of high value shipments in the branch through physical hand-over and take-over, sending pre-alerts, monitoring shipments in transit, educating customers on packaging etc. as per defined procedure.
• Conduct of security checks on pickups done in the region wherever assigned for dangerous goods/ banned items.
• Conduct of security checks on all shipments received from cash customers in the region wherever assigned.
• Conduct security verifications for all new branch customers prior to signing contracts
• Responsible for ensure the physical security of all the Blue Dart facilities in the areas covered under the

Region.

• Responsible for ensuring proper maintenance and the functioning of electronic security devices in the branch (CCTV, Access Control, Fire Alarms, etc)
• Conduct regular security audits in the Region wherever assigned.
• Undertake pre-employment verifications and police verifications for all new-joinees including PDAs in the region wherever assigned.
• Conduct security orientation and training for all employees in the region wherever assigned.
• Regularly conduct electrical audits, fire-safety audits etc
• Conduct various safety training programs for branch employees including emergency response procedures, mock fire-safety drills etc
• Communication of the safety related policies and procedures to all the region employees
• Maintain relationships and liaison with various regulatory bodies in the areas covered under the Region and reporting to the RSM.
• Liaise with the local police for smooth operations of delivery /network vehicles during day time
• Conduct regular trainings of security guards in the region wherever assigned.

3. Key Result Areas and Key Performance Indicators
S. No
Key Result Areas
Key Performance Indicators
1.
Ensure Shipment Security in the branch
% Damaged shipments, missing/ pilfered shipments .
Number of theft/ pilferage cases involving high value shipments.
% closure of security related cases (Cases of thefts, damages, pilferages etc) in the region wherever assigned.
2.
Adherence to timelines and SOPs
% adherence to defined timelines/ TATs in the region for

• Updation and closure of cases in SHIELD
• Conduct of pre-employment verification
• Conduct of client verification

Adherence to SOPs (measured in terms of number of non-compliances/ deviations) .
3.
Safety Coverage
% coverage of locations in the region wherever assigned (as per plan) in terms of

• Safety Drills
• Safety Audits
• Security Orientation and Training
• Electrical audits

4.
Ensure Performance Driven Culture
Adherence to Performance Management system timelines and guidelines