Job Description

Job Category: Data Operations
:
You are a strategic thinker passionate about driving solutions in Business Analysis. You have found the right team.
As a Business Analyst Lead within our Reconciliation Transformation team in the Securities Services business, you will be responsible for leading and delivering strategic projects that enhance reconciliation processes, drive operational efficiency, and support business objectives. You will collaborate with cross-functional teams, leverage data-driven insights, and implement innovative solutions to transform and optimize reconciliation practices across the organization.
Job Responsibilities

• Document and analyze business requirements for reconciliation processes, ensuring clarity and alignment with business objectives.
• Support the design, development, and implementation of reconciliation solutions, including automation and process enhancements.
• Collaborate with cross-functional teams to onboard new reconciliation processes and integrate input/output files.
• Conduct data analysis to identify exceptions, investigate breaks, and recommend effective solutions to improve match rates and operational efficiency.
• Assist in testing, troubleshooting, and resolving issues related to reconciliation processes and systems.
• Utilize project management and business analysis tools (e.g., JIRA, Confluence) and digital tools (e.g., Alteryx, Tableau) to support reconciliation activities.
• Apply knowledge of market reference data platforms (e.g., Bloomberg, Reuters) to enhance reconciliation accuracy.
• Assist in the prioritization of sprint backlogs by evaluating tasks against business goals and project timelines.
• Maintain strong relationships with stakeholders to support project delivery and continuous improvement initiatives.
• Communicate effectively with team members and stakeholders, presenting findings and recommendations clearly.
• Stay updated on industry best practices, regulatory requirements, and emerging technologies relevant to reconciliation.

Required Qualifications, Capabilities, and Skills

• At least 8 years of experience in software product development and change management.
• Deep knowledge of reconciliation processes, including break investigation, exception management, and securities operations in financial services.
• Familiarity with industry-standard reconciliation tools and frameworks.
• Skilled in analyzing complex data sets and implementing solutions to enhance reconciliation accuracy and efficiency.
• Proficient in project management and business analysis platforms (e.g., JIRA, Confluence) as well as MS Office applications (PowerPoint, Visio, Excel).
• Experience with digital tools such as Alteryx and Tableau.
• Understanding of Market Reference Data Account platforms like Bloomberg and Reuters.
• Background in applying AI and machine learning to automate reconciliation, improve match accuracy, and detect patterns in large data sets.
• Capable of developing and optimizing AI-driven models for exception management and break investigation.
• Proven ability to manage multiple projects under tight deadlines and adapt to shifting priorities.
• Experience working in software delivery and agile development environments.
• Excellent communication, interpersonal, and presentation skills.
• Self-motivated and results-driven.
• Able to work independently and collaborate effectively across teams.

Preferred Qualifications, Capabilities, and Skills

• Experience in financial services or a related industry.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
• Familiarity with technical funding processes and business case development.

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Skills Required