About this role:

Wells Fargo is seeking a Senior Operations Representative

In this role, you will:

• Perform various operational tasks on complex securities that require general knowledge of unit functions and systems
• Support securities operations
• Identify ways to improve the overall process
• Perform moderately complex duties such as processing, researching inquires and reconciling transactions
• Review time sensitive documents
• Receive direction from supervisor and coordinate situations involving other departments
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• MBA/ Bachelor\'s degree in Finance preferred
• Ability to demonstrate effective analytical skills /decision making skills
• Energetic individual who can work well under pressure and in a team environment with demanding deadlines
• Ability to identify areas of improvement and also formulate plans that enables positive change within a team environment
• Able to analyze and interpret data from both statistical and process efficiency standpoint

Job Expectations:

• Escalate issues on priority and in a timely manner within the Operations group, Technology application support and Middle Office to ensure prompt resolution of exceptions/disputes.
• Perform Analysis of low Affirmation rates with counterparties and Client Outreach
• Reconcile P&S Breaks, Money only Breaks, SOD Avg Price breaks, Pairo breaks.
• Should be competent in TAT Management, Process Improvements, Audits- Process/Transactional Level including adherence to SLAs
• Should be willing to work in night shift and also over weekends & US offs i.e. as per business demands
• Ensuring EOD that all queues are cleared/completed as per procedure.
• Understands needs and sensitivities of internal & external clients and proactively ensures these are met.
• Partner with Technology to identify/ resolve system issues and implement system enhancements to increase efficiency.
• Swiftly Identifies potential risks in operational processes; develops and implements controls to mitigate related risk.
• Sound & Strong Knowledge of Pre-Settlements/Settlements and trade life cycle
• This role warrants interaction with external clients like Clients, traders, middle office teams hence candidate should have excellent process and product knowledge.
• Excellent articulation and communication skills (Written & verbal)
• Excellent analytical skills
• Ability to deliver against strict deadlines, should be able to operate under pressure and maintain calm demeanor while dealing with issues & situations.
• Ability to work as back up to Lead in his/her absence and handle team enquires.
• Excellent email and time management skills.
• Competent in TAT Management, Process Improvements, Audits- Process/Transactional Level including adherence to SLAs

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.