Job Description

The Wealth Tax Operations Support Sr Supervisor is an individual contributor's role who is responsible for ensuring complete, accurate and timely non-US tax controls and reporting is performed, including exceptions resolution and process improvements in coordination with the Wealth Tax Operations team. The overall objective is to ensure accurate, timely and complete fulfillment of tax controls & reporting obligations imposed on Citi by different Tax Authorities.


This position plays key role within the APAC Private Bank Operations and a key partner to Wealth Business Senior Management Team, Investments Business Management, Discretionary Business Management, Business Risk & Control, Legal and Compliance.


The overall objective of this role includes strengthening Operational Tax processes, Governance and detection of issues, link between Product & Operational Taxation, increase awareness and knowledge on Operational Taxes.

Responsibilities:

Preparation and submission of non-US tax reports covering different jurisdictions and products. Analyzing tax transaction withholding processes - Front to Back Resolving issues/ Queries related to non-US taxes. Develop Business Requirements for system-related enhancements and End to end management of implementation of new or amended taxes. Executing the road map to improve tax operations efficiency, controls, and resilience. Collaboratively identify inconsistencies, mitigate risks, and process documentation. Sharing knowledge among team to manage tax operations controls functions. Anticipate details of future taxations by communicating directly with key stakeholders and staying informed of relevant trends and updated industry practices. Reconciliation of positions and ensuring non-US tax completeness, accuracy, and timeliness Supporting project lead in Tech projects and process improvements in collaboration with business, Technology, and relevant stakeholders. Perform 3-way reconciliation between tax authorities, clients, and custodians. Supporting all control functions including MCA, audits, procedures updates and implementation. Provide metrics such as functional dashboards, issue tracker or change management updates part of BAU function. Calculating & reporting the key KPIs and metrics Timely escalation of issues which impacts the tax processes, ensure root cause analysis, bank/client impact, Tax Authority/client settlement, P&L booking etc. is thoroughly reviewed, sharing regular transparent updates to the stakeholders and support to the E2E closure. Preparation of PPT for the governance forums. Close cooperation with Business and Tech partners on gap identification and process improvements Supporting the organization goals and be aligned to ensure a healthy culture maintained within the team and subordinate in other regions. Continue professional development to keep abreast of emerging technologies, methods, and best practices.

Qualifications:

Minimum 8 - 10 years of experience in Operations, preferably in tax space Minimum 2 -5 years of experience in leading team Solid experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.) Proven experience working with demanding business stakeholders within a cross-functional matrix environment. Strong interpersonal skills to influence and spur change, facilitate, and enhance performance within a cross - functional environment. Proven experience leading a team. Deep understanding of taxes and operational processes Good understanding of Investments Products & Processes. Analytical thinking skills Effective workload management Effective, adjusted to recipient communication skills. Critical thinking and drawing logic conclusions. Adequate level of proficiency with MS Project, Excel, Visio, PowerPoint, and SharePoint with experience presenting to stakeholders and senior leadership stakeholders. Experience working in a collaborative environment both independently and along with the team. Flexible with proven ability to manage shifting priorities, demands and timelines through analytical and problem-solving capabilities.

Education:

Bachelor's/University degree or equivalent experience, preferably in MBA - finance and banking

Specific Skill:

Overall experience and acquaintance working in a corporate culture. E2E Understanding of Non-US Taxes (VAT/GST) withholding processes across the organization and have extensive knowledge on the Revenue & VAT GLs. Collaboratively work to establish a globally unified and efficient operating model for Wealth Operations. Continue enhancing the existing risk & control environment need based as required to run the day-to-day operations effectively.


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


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Job Family Group:

Operations - Transaction Services
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Job Family:

Securities and Derivatives Processing
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Time Type:

Full time
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Most Relevant Skills

Please see the requirements listed above.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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