End User Support, Service Desk, Field Services & Asset Management
operations. The ideal candidate will have expertise in
managing multi-site operations, vendor management, and delivering outstanding customer experience
.
What We're Looking For:
20+ years in End User Support / EUC service delivery
Hands-on Service Desk, Field Services & Asset Management experience
Strong leadership & customer engagement skills
ITIL certification (Prince2 / PMP preferred)
Vendor management & resource planning expertise
Key Responsibilities:
Oversee service delivery operations across sites
Define & track KPIs, drive performance improvements
Ensure best practices, methodologies & compliance
Manage teams: recruitment, training, mentoring
Drive customer engagement & service review meeting
Job Type: Full-time
Pay: ?3,500,000.00 - ?4,000,000.00 per year
Work Location: In person
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