Job Description

Company Overview

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Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

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We are seeking a Senior SDET to join our Quality Engineering team, driving excellence in both automation and manual testing to ensure the highest levels of product quality. You will design, develop, and execute automation frameworks using UiPath or other modern low-code automation tools, while also performing targeted manual testing for complex, high-value scenarios. A critical part of this role involves E2E customer journey life cycle testing -- validations.



This is an individual contributor role reporting to Senior Manager SDET.

Responsibility

Design, develop, and maintain robust, reusable automation frameworks for functional, regression, and integration testing Automate end-to-end business flows for SaaS, and enterprise applications using UiPath or equivalent low-code automation platforms Build automation solutions that reduce manual effort for repetitive business processes Perform exploratory, functional, SIT, regression, and UAT testing for critical releases Perform Production smoke test post Go live Hyper care support post go live Validate complex contract workflows, approval hierarchies, clause libraries, and integrations that require business and legal context Review business requirements and create detailed manual test cases aligned to acceptance criteria Execute last-mile manual validations before production release Validate the API level testing with Postman/Rest Assured tools for business scenarios across multiple platforms Micro services testing experienc Partner with product managers, business analysts, and developers to align testing to business outcomes Participate in requirements workshops, change management, and go-live support Mentor junior engineers in both manual and automation best practices, including low-code tool usage

Job Designation

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Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

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Basic

Bachelor's degree in Computer Science or equivalent 2+ years of experience in quality engineering with a strong mix of manual and automation testing Hands-on experience with UiPath or modern low-code automation tools (e.g., Power Automate, Automation Anywhere, Appian) Proven experience testing large care enterprise finance systems (ERP systems, CPQ tools, order management etc..) Proficiency in API testing (REST, JSON, XML) and modern test automation frameworks (e.g., Selenium, Playwright) Knowledge of SDLC, Agile, and Test-Driven Development methodologies Strong defect triage, debugging, and root cause analysis skills Strong cross collaboration skill with good communication experience CPQ Testing experience is an added advantage Quote to Cash flows from Salesforce CPQ to Oracle ERP systems with 3rd party integrations Payment gateway testing experience SQL/SOQL testing experience Strong Experience with JIRA

Preferred

Expertise in balancing automation coverage with high-value manual validation Familiarity with performance testing tools such as JMeter, Gatling, Blazemeter Understanding of performance, stress, and volume testing concepts "Automate everything" mindset, with the judgment to know when manual testing adds more value Strong analytical, problem-solving, and communication skills AI testing experience

Life At Docusign

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Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Our global benefits

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Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.
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Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.
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Full health benefits

Options for 100% employer-paid health plans from day one of employment.
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Retirement plans

Select retirement and pension programs with potential for employer contributions.
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Learning & development

Grow your career with coaching, online courses and education reimbursements.
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Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.