Job Description

Company DescriptionAbout EurofinsEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.Job Title: Cloud Engineering and Operations Scrum Master / Kanban Coach (6-Month Assignment)Location: Bangalore, India (Need Remote collaboration with US)Reports To: SRE ManagerExperience Level: Overall 8+ years and 3+ years (Agile Coaching / Cloud Engineering and Operations -aligned teams)Job SummaryWe are seeking a Scrum Master with deep Kanban expertise to act as a process coach and Agile systems designer for our Cloud Engineering, Cloud Operations and Site Reliability Engineering (SRE) team on a 6-month contract. This role goes beyond standard Agile facilitation - you'll lead the creation, rollout, and continuous improvement of delivery practices in a complex SRE environment. The ideal candidate will bring practical Kanban experience, coaching skills, and strong knowledge of tools like Azure DevOps and BMC Helix.Key Responsibilitiesxf0x9fx94xb9 Agile Process Design & Implementation

• Define, implement, and refine Kanban-based delivery practices suited for platform/SRE teams.
• Establish cadences, WIP limits, workflow policies, and a pull-based system that reflects the dynamic nature of SRE work.
• Design and evolve Kanban boards in Azure DevOps, mapping to real operational workstreams.
• Translate unstructured work into trackable backlog items and actionable tasks.
• Help integrate workflows between Azure DevOps (build & engineering) and BMC Helix (CMDB, incidents, standard requests).

xf0x9fx94xb9 Coaching & Cultural Enablement

• Coach SRE engineers, managers, and stakeholders on Agile/Kanban principles and the value of structured workflows.
• Build team discipline around logging work, limiting WIP, and managing flow.
• Guide leaders and stakeholders in their roles within a Kanban system (e.g., replenishment, prioritization, demand management).
• Create training materials and run working sessions as needed.

xf0x9fx94xb9 Agile Delivery & Operational Support

• Facilitate Kanban ceremonies: stand-ups, story development, story analysis, retrospectives, replenishment, and flow reviews.
• Track and report flow metrics (cycle time, lead time, blocker aging) to drive improvement.
• Support team coordination across time zones (India, US).
• Coordinate compliance- and audit-related tasks as part of operational tracking.

Requirements

• Experience: 3+ years in Agile coaching or Scrum Master roles with demonstrated experience in process design for DevOps/SRE/Platform teams.
• Kanban Expertise: Hands-on experience building and coaching Kanban systems. (Kanban System Design [KMP-I] or similar is a plus.)
• Tools:

• Azure DevOps: backlog design, board configuration, work item taxonomy
• BMC Helix or Service Now: awareness of CMDB and operational work integration
• Soft Skills: Excellent facilitation, coaching, and change management skills. Ability to influence without authority.
• Technical Understanding: General familiarity with CI/CD, incident management, cloud services (Azure), and reliability-focused workflows.

Nice to Have

• Experience integrating Agile systems with ITSM tools (like BMC Helix).
• Knowledge of SRE concepts: SLIs, SLOs, incident postmortems, automation-first mindset.
• Familiarity with SOC compliance, infrastructure change controls, or regulated environments.

QualificationsInitial Education Background:

• Bachelor's degree or diploma

Additional InformationLanguage skills and level expected:

• English (written and Spoken) required

Eurofins