Job Description

Role description

Forecast the number of story points available for the next sprint based on holidays, resource availability and team velocity Plan and sequence sprint work by priority, balancing workload across BAs, TCs, Lead TCs and QAs to ensure full use of resources, avoid bottlenecks, and meet UAT and month end release deadlines. Run daily stand ups, surface blockers, assign owners, and escalate unresolved issues promptly. Define and drive the agenda for Three Amigos sessions before development starts to ensure shared understanding and readiness. Attend prioritisation calls with users and the Production Support Lead to help plan sprint scope within available story points and prevent over commitment. + Proactively secure users availability for UAT to avoid delays and protect release timelines. + Ensure all required approvals are in place before release deployment and clearly communicate the confirmed release date to users.
+ Act as custodian of ticket quality and delivery discipline.Produce a weekly internal delivery status report and a monthly externally shared progress update for stakeholders.

Non-negotiable/Required



+ Fluent English, with excellent written and verbal communication skills

+ Strong ability to communicate with stakeholders across technical and business teams.
+ Prior Insurance P&C Policy Admin System experience, with knowledge of how to apply Insurance principles to system development.
+ Proactive & Self-Sufficient: able to work independently, manage tasks, and prioritize workload effectively.
+ Can-Do Attitude: problem-solving mindset with a willingness to take initiative.

+ Working UK hours/UK Calendar

Scrum Master who enables smooth, predictable delivery of new business requirements into our policy administration system. The role provides structure, alignment, and flow across refinement, development, testing, and release, driving quality, team efficiency, and stakeholder visibility and confidence through clear, effective communication.

Skills

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision--propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at www.myridius.com and start leading the change.