Job Description

Company Description

Our philosophy is to understand our customers' business first before we get to the technology.

This approach leads to clever software; streamlining old processes, saving money and delivering positive change.


Our technology has helped the NHS screen millions of babies for hearing loss, ensures hundreds of housing providers are managing their homes efficiently and helps officers in over a dozen different police forces to make better decisions at the frontline.


Based in the UK but working around the world, our 2,000 employees help improve the services that matter most.

We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide - this brings in new opportunities without limits for growth and innovation.

Role: Scrum Master


Experience: 7+years


Location: Mumbai

Minimum 7 years industry experience with at least 2 years of experience working as Scrum Master on projects executed using Agile Scrum methodology. The resource should have knowledge of customer environment implementation strategies, have technical discussions with architects to have solutions signed off before implementation. Should have handled a scrum team of at least 7 team members or more. A strong team player with the ability to understand team issues and to encourage and enforce strong working ethics within the team. The ability to lead and motivate the team to fully adopt Scrum processes The ability to build strong and effective working relationships with all key contributors to the project - the development team (including QA), the PO and/or BA and the management stakeholders. Strong communication skills (verbal, written) - working with team to ensure that everyone is aware of progress and key issues. Ability to build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Be supportive and pro-active - ensure that all impediments to progress are dealt with quickly and effectively. Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Is a self-starter with great attention to detail and follow through and who is resourceful and adept at managing through chaos to reach a goal Strongly process driven with a desire to continuously improve development processes to increase team effectiveness and contribution. Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc) Good hands-on knowledge of MS Excel, Jira, etc. * of MS Excel, Jira, etc.