Job Description

The Scrum Master has to act as the protector of the team and also as a protector of the Scrum process itself.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Scrum Master role acts as the protector of the team, making sure that everyone on the project, especially the development team members, can focus on their work without any distractions. The Scrum Master does anything possible to help the team perform at their highest level. This involves removing any impediments to progress, facilitating meetings, and doing things like working with the product owner to make sure the product backlog is in good shape and ready for the next sprint. The Scrum Master can be thought of as a scrum process owner for the team, creating a balance with the project\'s key stakeholder, who is referred to as the product owner.

Additionally the Scrum Master role is to protect the Scrum process itself. The Scrum Master is the expert on how Scrum works and how it should be applied. He or she will ensure that the product owner and development team stay within the Scrum framework. By extension, the Scrum Master can coach the other team members on how to use Scrum in the most effective manner.

Primary tasks:

Strongly serving and supporting the Product Owner and Development Team in their quest to do everything possible to delight customers.

Providing all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.

Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers.

Guiding and Coaching both the Scrum Team and the Development team on how to get the most of out self organization.

Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

Facilitating getting the work done without coercion, assigning, or dictating the work.

Facilitating discussion, decision making, and conflict resolution.

Assisting with internal and external communication, improving transparency, and radiating information.

Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.

OTHER DUTIES AND RESPONSIBILITIES:

On request, the employee shall report about the status of a project and deviations from a stated time-line or quality and advise the supervisor of corrective measures to be taken.

The employee will immediately report all potential risks, operational failures, time constraint problems and extraordinary events that will negatively impact the project to the supervisor.

The employee is entitled to inform himself/herself about all matters concerning his/her project at all times. The employee is responsible for testing the quality of the products and services, which are intended for his/her respective project. The employee must decide on measures to be taken, should the quality differ from the stated specification.

QUALIFICATIONS AND SKILLS NEEDED:

Education:

IT related, scientific or technical education/degree or experience in a technology related environment.

Experience:

First level Scrum Master certification (PSM I, CSM ).

Experience playing the Scrum Master role (or a similar role) for at least one year for a software development team.

Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).

The ability to distinguish between what "is Scrum" what is "not Scrum".

Knowledge:

Excellent communication and mentoring skills.

Knowledge of other approaches discussed in the Agile space: XP, Kanban, SAFe, etc.

Knowledge and/or experience with widely successful Agile techniques: Epics, User Stories, Backlog Tracking, Burndown Metrics, Velocity, Task Definition, etc.

Development of medical devices including documentation.

Ability to read and understand documentation in English language.

Fluent English and German language.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. Clario reserves the right to amend or change this job description to meet the needs of Clario. This job description and any attachments do not constitute or represent a contract.

The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications. Courageously Curious

Our appetite to blend the best of domain expertise, technology and human understanding knows no bounds. We\xe2\x80\x99re relentless in pursuing the information, insights and inspiration that means we can continuously improve clinical trial site support services and technology solutions.

Behaviors:

We learn; embracing change, questioning how we work, finding a better way. And if it doesn\'t go to plan, we don\'t blame each other; instead, we own it and grow together
We partner\' with each other, with customers, patients and sites, working with them to understand their goals and then deliver the best solutions, Deliver Exceptional

We step forward because responsibility powers us; we don\xe2\x80\x99t leave others to do what we can do ourselves. We take charge of events, delivering exceptional work for our customers, patients and each other.

Behaviors:

We prioritize; focusing on what matters, never compromising on quality.
We commit; delivering what we say we will, working with energy and intent, sharing what we learn with each other., People first, always

We think of others before we think of ourselves. We have a deep understanding of our customers, and deep empathy for patients\xe2\x80\x94and each other. We\xe2\x80\x99re united by our purpose\xe2\x80\x94it\xe2\x80\x99s why we go above and beyond to support each other, emphatically.

Behaviors:

We do the right thing; for our customers, patients, sites and each other. And We\'re passionate about it.
We lift each other up; respectful of different views, we listen are inclusive, and support each other to succeed.

Clario