Job Description

A School Receptionist serves as the first point of contact for students, parents, staff, and visitors. This role involves managing front-office activities, facilitating effective communication, and providing administrative support to the school's faculty and administration team. A successful School Receptionist is organized, professional, and welcoming.

Key Responsibilities

Front Desk Operations

Greet and assist visitors, parents, and students promptly and courteously. Handle all incoming phone calls, transfer calls to appropriate personnel, and record messages as needed. Maintain a neat, organized, and inviting reception area.

Visitor & Security Management

Ensure that visitors sign in and receive proper identification or visitor badges. Monitor and log visitor and student traffic to maintain campus safety and security procedures. Communicate security or safety concerns promptly to the appropriate personnel.

Administrative Support

Sort and distribute incoming mail and packages; prepare outgoing mail. Assist with basic clerical tasks such as photocopying, filing, and data entry. Maintain and update student and staff records in school databases. Manage office supplies and place orders to replenish stock as needed.

Attendance & Records

Collect and record daily student attendance data. Coordinate with teachers and parents about student absences, late arrivals, or early dismissals. Prepare attendance reports and related documentation as required.

Communications

Compose and send routine correspondence (emails, letters, and announcements) on behalf of the school administration. Convey important notices or announcements to staff and students as directed. Maintain an up-to-date knowledge of school events, schedules, and policies to answer queries accurately.

Event and Meeting Coordination

Assist in scheduling appointments for the principal and school leadership. Support the organization of school events (parent-teacher conferences, open houses, etc.) by managing guest lists, preparing materials, and arranging refreshments when needed.

Customer Service & Team Support

Address questions, concerns, or requests from students, parents, and staff with professionalism. Direct inquiries to the appropriate department or staff member when necessary. Foster a positive, team-oriented work environment by collaborating with staff and supporting school initiatives.
Qualifications

Education and Experience

High school diploma or equivalent (some college or administrative training preferred). Prior experience in reception or administrative roles, preferably in an educational or public-facing environment.

Technical Skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software. Familiarity with office equipment (multi-line phone systems, fax machines, copiers). Experience with student information systems or databases is an advantage.

Personal Attributes

Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to handle multiple tasks and prioritize efficiently. Attention to detail, accuracy, and confidentiality. Friendly, welcoming demeanor; remains calm under pressure.

Additional Requirements

Ability to pass a background check. Willingness to learn and comply with school policies and procedures.

Working Conditions:

Primarily an office-based position in a busy school environment. Frequent interaction with students, parents, teachers, and community members. May require occasional standing, bending, or lifting of light materials.
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

Do you currently reside in Kochi ? Have you had previous employment Experience in a School?
Work Location: In person