Job Description

Job Title - Network/System Administrator

School Name & Location:

The Academic City School, Nelamangala, Bangalore.

Perks Offered:

Food & accommodation on campus, professional growth opportunities.

Reporting To:

Principal / IT Coordinator

Role Overview

To manage, maintain, and secure the school's IT infrastructure, including networks, servers, and devices, ensuring smooth day-to-day operations, minimal downtime, and reliable access to digital resources for students, staff, and administration.

Key Responsibilities

Network Management:

Monitor and maintain the school's LAN, WAN, Wi-Fi, and internet connectivity to ensure uninterrupted access.

System Administration:

Install, configure, and maintain servers, computers, and software applications; manage user accounts, permissions, and data storage.

Security & Backup:

Implement security protocols to protect school systems from cyber threats, malware, and data breaches; maintain regular backups and recovery procedures.

Troubleshooting & Support:

Provide timely technical support to staff and students for hardware, software, and network issues.

Software & Hardware Updates:

Ensure all systems and applications are updated, patched, and functioning optimally.

Documentation & Reporting:

Maintain IT asset records, configuration documentation, and incident logs.

Collaboration:

Work with teachers and administration to support educational technology initiatives, including smart classrooms and digital learning platforms.

Key Performance Indicators (KPIs)

The points mentioned below for Key Performance Indicators are based on the operational standards set by the management of The Academic City School. The numerical precision of these KPIs is defined to ensure accountability and efficiency in your position.

Network Uptime:

Maintain 99% uptime for all network systems.

Incident Response:

Resolve IT issues within 30 minutes for critical issues and 4 hours for non-critical issues.

System Security:

Zero major security breaches or data losses.

User Satisfaction:

90% positive feedback from staff and students for IT support and responsiveness.

Documentation Accuracy:

100% of IT systems, assets, and configurations documented and up-to-date.

Skills

Strong knowledge of network protocols, server management, system administration, cybersecurity, troubleshooting, IT support, and cloud services; good communication and problem-solving skills.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field. Relevant certifications such as CCNA, CompTIA Network+/Security+, or Microsoft Certified Administrator preferred. Prior experience managing IT infrastructure in schools, colleges, or corporate environments is desirable.

Renumeration Disclaimer

We invite you to interview with us, where compensation is thoughtfully determined based on your experience, current salary, and role alignment, ensuring fairness, merit, and market relevance.

Apply to:

careers@theacademiccity.com

Job Type: Full-time

Benefits:

Food provided Paid sick time Provident Fund
Application Deadline: 10/11/2025
Expected Start Date: 18/10/2025