Job Description

Company Description

Starbucks Corporation is an American multinational coffeehouse chain and roastery company, widely recognized as one of the world's leading retailers of specialty coffee.


What Starbucks does

Starbucks operates thousands of coffeehouses globally, serving hot and cold espresso-based drinks, brewed coffee, teas, juices, Frappuccinos, pastries, and light meals. The company also roasts and sells whole-bean and ground coffee, branded merchandise, and ready-to-drink beverages through its stores and retail partners.
Brand and experience

Starbucks positions itself as a

premium

coffeehouse experience, emphasizing ambiance, comfort, and a "third place" between home and work where customers can relax or work. It focuses on ethically sourced Arabica coffee, digital engagement via its mobile app and loyalty program, and a consistent in-store experience across its international locations.

A cashier handles customer transactions at the point of sale, ensuring payments are processed accurately while providing friendly, efficient service.


Core responsibilities

Greet customers, scan items, verify prices and quantities, and process payments via cash, card, or digital methods. Issue receipts, give change, and handle refunds, returns, and exchanges according to store policies. Answer basic customer questions about products, promotions, and store layout, and direct them to other staff when needed.
Accuracy and workspace

Balance the cash drawer at the start and end of shifts, recording discrepancies and maintaining accurate transaction records. Follow procedures for coupons, gift cards, discounts, and age-restricted items like alcohol or tobacco. Keep the checkout area clean, organized, and well-stocked with bags, receipt paper, and other supplies.

Qualifications

Skills and requirements

Basic math skills, attention to detail, and familiarity with POS systems, scanners, and card terminals. Good communication, patience, and customer service skills, especially during busy periods or when resolving complaints. Typically requires secondary education and prior retail or customer-service experience is preferred but not always mandatory.

Additional Information

All your information will be kept confidential according to EEO guidelines.