Job Description

: SAP Support & Coordination Executive

Location: Bangalore

Department: ERP/Change Management

Role Overview

We are seeking a motivated and detail-oriented professional to join our SAP support and

coordination team. The role will focus on project management, coordination between SAP

implementation partners and internal departments, master data governance,

troubleshooting, and driving continuous improvements within SAP S/4HANA Cloud, Public

Edition.

Key Responsibilities

1. Project Management & Coordination

o Act as the primary liaison between SAP partners and internal business teams

(Finance, Logistics, Production, Sales, etc.).

o Track progress of ongoing SAP projects, enhancements, and issue resolutions.

o Coordinate testing cycles, UAT sign-offs, and deployment schedules.

o Prepare regular updates for management on project timelines, risks, and

escalations.

2. Master Data Management & Governance

o Own the process for creation, validation, and governance of:

? Business Partner Master (customers, vendors, banks, etc.)

? Material Master (raw materials, finished goods, non-valuated items,

etc.)

? Production Masters (BOMs, Routings, Work Centers, Production

Versions)

o Ensure accuracy, completeness, and compliance with company policies and

audit standards.

o Implement maker-checker controls and periodic cleansing/duplication

checks.

3. SAP Troubleshooting & Support

o Provide first-level support to end users across modules (MM, SD, PP, FICO,

TM as applicable).

o Log, track, and escalate issues to SAP partners with proper documentation.

o Support in root cause analysis and ensure timely closure of incidents.

4. Improvements & Automation

o Identify gaps, pain points, and opportunities for automation or process

simplification in SAP.

o Collaborate with stakeholders to design and implement enhancements.

o Stay updated on SAP Public Cloud releases and recommend adoption of

relevant new features.

Qualifications & Skills

? Graduate/Postgraduate in Commerce, Engineering, or IT.

? 2-5 years of experience in SAP support, coordination, or project management

(exposure to SAP S/4HANA Cloud, Public Edition preferred).

? Strong understanding of master data structures (BP, Material, BOM, Routing).

? Hands-on troubleshooting experience in at least one SAP module (MM, SD, PP, or

FICO).

? Excellent communication, coordination, and stakeholder management skills.

? Analytical mindset with ability to identify improvements and drive solutions.

? Proficiency in MS Excel and Google Sheets

Job Type: Full-time

Pay: ₹350,000.00 - ₹600,000.00 per year

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person