opportunity with a US-based organization, ideal for professionals who can independently manage tickets, provide expert-level SolMan support, and ensure smooth SAP operations during night shifts.
Key Responsibilities
Provide
end-to-end support
for SAP Solution Manager Operations and Implementation.
Configure and manage
ChaRM (Change Request Management)
,
System Monitoring
,
ITSM
, and
Solution Documentation
.
Support
technical setup, landscape configuration, and system connectivity
.
Troubleshoot issues related to
diagnostics agents
,
technical monitoring
, and
alert configurations
.
Perform
system administration
, including upgrades, patch management, and performance tuning.
Collaborate with
BASIS
and
functional teams
to ensure integrated process flow.
Handle
incident and service requests
within defined SLAs.
Maintain
detailed documentation
of configurations and resolutions.
Required Skills & Qualifications
Minimum
8 years of experience
in SAP BASIS and Solution Manager (Operations & Implementation).
Hands-on expertise in
ChaRM
,
ITSM
,
System Monitoring
, and
Root Cause Analysis
.
Strong knowledge of
SAP Solution Manager 7.2
configuration and functionality.
Experience with
landscape management
,
connectivity
, and
diagnostics agent setup
.
Solid understanding of
SAP architecture
and integration with
HANA
and
non-HANA systems
.
Excellent
analytical
,
problem-solving
, and
communication
skills.
Ability to
work independently
during night shifts supporting global clients.
SAP Solution Manager certification
preferred.
What We Offer
100%
remote / work-from-home
flexibility.
Opportunity to support
global SAP environments
for a US-based company.
Exposure to
advanced SAP Solution Manager tools
and implementation projects.
Job Type:
Freelance
Schedule:
Night Shift (9:00 PM - 9:00 AM IST)
Experience:
SAP Solution Manager - 8 years (Required)
Location:
Remote
Job Type: Freelance
Contract length: 12 months
Pay: ₹35,000.00 - ₹50,000.00 per month
Work Location: Remote
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