10-12 years of experience in SAP environment, with at least 5-7 years hands-on in SAP SolMan ChaRM and 2+ years in SAP Cloud ALM.
o Configure, maintain, and optimize SAP Change Request Management (ChaRM) within SAP Solution Manager to support both steady-state operations and dynamic project environments.
o Provide deep expertise in managing ChaRM during SAP migrations, ensuring effective tracking and governance of changes across old and new landscapes.
o Design and implement ChaRM for n+1 landscape strategies, ensuring smooth development and transport flow between multiple development and test systems.
o Set up and manage Retrofit functionality to synchronize dual-track development environments and reduce rework.
o Implement and support Downgrade Protection and Cross System Object Lock (CSOL) to ensure consistent object management and avoid transport conflicts.
o Collaborate with development, functional, and basis teams to ensure ChaRM processes support both project and operational needs.
o Customization of ChaRM workflow based on the requirements from clients.
o Proactively monitor transport logs, change cycles, and ChaRM workflows, resolving issues and ensuring compliance.
o Support change advisory board (CAB) activities by providing transparent reporting and risk assessments of transport changes.
o Maintain documentation, process maps, and training materials to support adoption and adherence to ChaRM processes.
o Ensure alignment of ChaRM with audit requirements (e.g., SOX), ITIL change management processes, and internal policies.
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