Job Description

Bengaluru, Karnataka, India
Job Type
Full Time
About the Role
Education



Post Graduate



Experience



6 Years



Skill Set Required



SAP SD (Sales & Distribution)



SAP MM (Materials Management)



Experience in application support, SLA management, and SAP project implementation



Expertise in Master Data configuration, sales processes, pricing, and billing



Knowledge of cross-module integration and business process support



Roles & Responsibilities



Provide application support and manage SLAs, CHR delivery processes, and SAP project implementation activities to meet customer requirements.



Possess a deep understanding of Sales Processes, Contract Management, Pricing concepts, OTC, Partner Determination, Text Management, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM).



Provide on-demand support to Global Business Process teams, Operational Divisions, and partners responsible for data center administration (database administration, upgrades, performance).



Take accountability for solution issues escalated to the Global Support team, ensuring tickets are analyzed, responded to, fixed, tested, and properly closed; support includes functional analysis, feedback, and recommendations.



Analyze release contents within the assigned area and recommend the best testing strategy.



Coordinate with regional/local support teams and the testing factory to ensure proper execution of release validation processes.



Analyze, challenge, and validate functional recommendations and actions within the assigned area.



Collaborate with Global Data Excellence and Business Process Leaders for problem resolution and process enhancements.



Contribute to reviewing, validating, and specifying core bugs and enhancements, including participation in testing and validation.



Configure Master Data, Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit/Debit Memos, etc.), including special order types (Third Party Processing, Consignment Processing, Inter-Company Billing, Inter-Company Stock Transfers), Availability Check, Material Listing/Exclusion, Rebate Processing, Deliveries, and Post Goods Issues.
Requirements
Education

Post Graduate

Experience

6 Years

Skill Set Required

SAP SD (Sales & Distribution)

SAP MM (Materials Management)

Experience in application support, SLA management, and SAP project implementation

Expertise in Master Data configuration, sales processes, pricing, and billing

Knowledge of cross-module integration and business process support

Roles & Responsibilities

Provide application support and manage SLAs, CHR delivery processes, and SAP project implementation activities to meet customer requirements.

Possess a deep understanding of Sales Processes, Contract Management, Pricing concepts, OTC, Partner Determination, Text Management, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM).

Provide on-demand support to Global Business Process teams, Operational Divisions, and partners responsible for data center administration (database administration, upgrades, performance).

Take accountability for solution issues escalated to the Global Support team, ensuring tickets are analyzed, responded to, fixed, tested, and properly closed; support includes functional analysis, feedback, and recommendations.

Analyze release contents within the assigned area and recommend the best testing strategy.

Coordinate with regional/local support teams and the testing factory to ensure proper execution of release validation processes.

Analyze, challenge, and validate functional recommendations and actions within the assigned area.

Collaborate with Global Data Excellence and Business Process Leaders for problem resolution and process enhancements.

Contribute to reviewing, validating, and specifying core bugs and enhancements, including participation in testing and validation.

Configure Master Data, Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit/Debit Memos, etc.), including special order types (Third Party Processing, Consignment Processing, Inter-Company Billing, Inter-Company Stock Transfers), Availability Check, Material Listing/Exclusion, Rebate Processing, Deliveries, and Post Goods Issues.
About the Company