Job Description

Description

Great People Work Here

BizTX: Co-Creating WOW Through Digital Innovation

It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.

We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to 'WOW' our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.

Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it.

ROLE PURPOSE

The Product Delivery Lead is responsible for leading product development initiatives on our SAP S/4HANA platform and associated applications, managing end-to-end product lifecycles, and ensuring that all products and tools support business objectives, regulatory requirements, and user needs. This person will collaborate closely with the relevant functional area stakeholders, technology partners, and senior management to develop, improve, and expand products and processes that enhance business efficiency, compliance, and revenue growth.

Scope:

The role might require travel within South Africa and some travel abroad.

Reporting to:

Director Enterprise Applications

Key Responsibilities

Define and communicate a clear product vision, strategy, and roadmap for the applicable functional area that aligns with business goals and delivers value and growth. Oversee the formulation and prioritization of product initiatives, ensuring alignment with business priorities and informed by commercial, financial, and operational analysis, market trends, value realization, and input from stakeholders. Act as the owner of the Global Template for the applicable functional area(s), maintaining the highest standards in the design and delivery of new demand and capabilities. Oversee the functional design and delivery of all Enhancements, Projects, Programmes and Support for the respective domain area. Act as the primary liaison between business functions, technology, operations, and executive teams to ensure alignment on goals, timelines, and resource allocation. Oversee the end-to-end product lifecycle: ideation, design, development, testing, launch, adoption, and support. Ensure that product roadmaps and initiatives are aligned with company budgets and strategies, prioritising high-value outcomes. Establish and monitor key product and business metrics to identify improvement areas and support data-informed decision-making. Lead, mentor, and manage a team of business analysts, functional experts, and other relevant team members. Cultivate a culture of innovation, collaboration, accountability, and continuous improvement.

Skills, Knowledge and Expertise

End-to-end understanding of business and technical disciplines enabling solution design. Demonstrated ability to deliver end-to-end SAP solutions across disciplines. Familiarity with SAP delivery methodologies. Capable communicator across technical and non-technical audiences, including senior leadership. Adept in managing diverse, global teams within complex and challenging environments. Relationship builder - internal and external. Effective communication, presentation, and stakeholder engagement. Dynamic, resolute, and effective in producing cross-departmental outcomes. SAP S/4HANA certifications in the applicable functional area(s); additional module certifications.

Functional Area: Make To Deliver (MTD) & Logistics Execution (LE)

SAP S/4HANA LE and Manufacturing modules with solution design and delivery experience. Proficiency in: BRF+, Batch Management, Materials Management, Plant Maintenance, Quality Management, Shipping, Warehouse Management, Detailed Scheduling. SAP integration (e.g. IDOCs/APIs with 3PLs and related SAP modules).
Multiple full lifecycle implementations required. Nice to have CPG experience.

Behaviours

Committed to the company's vision. Exudes credibility and initiative. Values ongoing development and promotes a mindset geared toward growth. Capable of managing ambiguity and competing priorities. Challenges norms with a forward-thinking mindset. Skilled, motivated, and culturally aware.

LEADERSHIP MINDSET - OUR NON-NEGOTIABLES

We are...

Lifelong learners - we learn, always:

Curiosity is our superpower. We grow through reflection, feedback, and a hunger to improve.

Safe, not soft - we lead with courage and care: We

foster psychological safety without lowering the bar. We challenge, support, and hold each other to high standards.

Accountable to our word - we do what we say:

Our promises are not just intentions - they're commitments. We act with integrity, even when no one is watching.

Empowered voices - we speak up and listen deeply:

Everyone has a voice here. We value diverse perspectives and honest conversations that move us forward.

Intentional and structured - We move with purpose:

We think clearly, plan deliberately, and execute with discipline. Structure gives our ideas power.

Agile and decisive - we act fast and smart:

We adapt quickly, make clear decisions, and move forward with confidence, knowing progress favours the bold.

WOW makers - we create magic, together:

We push boundaries, dream big, and co-create extraordinary experiences through digital innovation.

Better than yesterday - progress is personal:

grow every day. I reflect, improve, and raise my bar - because excellence begins with me.
Underpinned by...

The Exponential Mindset - How we think shapes how we work:

We operate with an exponential mindset - bold, curious, and 10X-driven.

About Twinings Ovaltine

Twinings has become one of the world's most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.


More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas's shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.

Our approach to Diversity, Equity & Inclusion

At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it's how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.

Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.

Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.