Job Description

SAP PM Resource for SAP PNW2 Action and resolve IM Incident Management tickets Action and resolve CIM Critical Incident Management tickets as required Raise and lead tasks PM Problem Management tickets as identified Action and coordinate CM Change Management tasks and tickets as required Assist user departments in drafting system requirement documentation based on business processes Perform daily system handover and start up tasks to ensure operational readiness of systems Ensure that all processes have been investigated considered in obtaining the specifications of the user requirements Propose and review system design and evaluate alternatives Develop systems solutions in line with quality and delivery requirements Back out Planning Business Continuity Management BCM Change Management CM Cut over Planning Fall back Planning Incident Management IM IT Service Management ITSM OPS Advanced Training OPS Basic Training Problem Management PM Release Planning Start Up Management SUM System Monitoring Primary Skill SAP PM Resource for SAP PNW2. Action and resolve IM Incident Management tickets. Action and resolve CIM Critical Incident Management tickets as required. Raise and lead tasks PM Problem Management tickets as identified. Action and coordinate CM Change Management tasks and tickets as required. Assist user departments in drafting system requirement documentation based on business processes. Secondary skill Perform daily system handover and start up tasks to ensure operational readiness of systems. Ensure that all processes have been investigated. considered in obtaining the specifications of the user requirements. Propose and review system design and evaluate alternatives. Develop systems solutions in line with quality and delivery requirements. Back out PlanningBusiness Continuity Management BCM. Change Management CMCut over Planning Fall back Planning. Incident Management IM IT Service Management ITSM OPS Advanced Training. OPS Basic Training Problem Management PM. Release Planning Start Up Management SUM System Monitoring

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