- SAP MM/SD Support Specialist
We are looking to fulfill this position for one of our reputed Food manufacturing client.
(5 Days working)
CTC INR 6-8 Lacs
Location : Powai Mumbai
Qualifications:
Graduate/Postgraduate in Supply Chain, IT, or related field.
Experience:
2-4 years of experience in SAP MM/SD support role (preferably in FMCG/CPG industry).
Experience in SAP S/4 HANA will be an advantage.
Prior experience in SAP Go-Live, UAT, and support projects is desirable.
Soft Skills:
Strong communication and stakeholder management skills.
Ability to handle pressure during Go-Live, month-end, and audit cycles.
Detail-oriented with a proactive approach to problem solving.
Key Callout : SAP SD would be a focus. SAP MM is also important but second priority.
Position Summary:
We are seeking an SAP MM Support Specialist to provide end-to-end support for SAP Material Management, Sales & Distribution (SD), and related modules. The role will focus on post-Go-Live support, issue resolution, process improvements, audit compliance, and user training. The candidate will also work closely with cross-functional teams, CFA warehouses, and business stakeholders to ensure smooth operations in procurement, inventory management.
Key Responsibilities:
SAP Support & Issue Resolution
Act as the first point of contact for SAP MM/SD related issues raised by business users across functions (CFA, Customer Service, PLC teams).
Troubleshoot and resolve day-to-day transactional issues in MM, SD, and related modules (O2C, P2P, MIGO, MI transactions).
Perform root cause analysis and ensure zero recurrence of issues.
Manage SAP authorizations and user access controls in compliance with audit requirements.
Support CFA users during month-end closing, stock reconciliations, and audit cycles.
Process Execution & Enhancements
Execute and test enhancements in SAP MM/SD processes (e.g., MIGO changes, shipment validations, liquidation projects).
Support EDI implementation with customers (Reliance, Metro, Big Basket, etc.) and train users in EDI usage.
Contribute to continuous improvements in existing business processes by suggesting and testing system enhancements.
Testing & Documentation
Prepare and execute Unit Testing and User Acceptance Testing (UAT) for new developments and changes, ensuring zero production failures.
Support regression testing during upgrades or enhancements.
Create and maintain SAP User Manuals, SOPs, and training documents for end users.
Ensure compliance with audit requirements by maintaining PID documentation and system evidence.
Reporting & Analytics
Generate and maintain SAP reports (MB52, VA05, MMBE, VF05 etc.) to support business decisions.
Create and manage report variants for standard and custom reports.
Support management with stock, order, invoice, and audit reports on request.
Training & User Support
Conduct SAP training sessions for CFA users and business teams (O2C, MM, EDI, and reporting processes).
Guide new users on SAP authorizations, password resets, and onboarding.
Actively support cross-functional teams during Go-Live and post-Go-Live phases.
Key SAP Transactions / Functional Scope
Sales Order Processing (VA01, VA02, VA03, VL01N, VL02N, VF01, VF03, VT01, VT02, VI01, VI02).
Procurement & Material Management (ME51N, ME21N, ME23N, MIGO, MB52, MMBE, MI07, MI20).
Physical Inventory Management (MI31, MI24, MI20, MI07, MI21).
Movement Types: 101, 301, 303, 311, 313, 343, 344, 309, 701, 702, 551, 552.
Custom Reports & Z-Transactions: ZSOHIT, ZDL_ORDER2INVOICE, ZSDFRESHNESS, ZSD_MRPTOGSV_REPORT, ZMM_STOKK, ZICUSTOMER.
Required Skills & Competencies:
Strong hands-on experience in SAP MM (Procurement, Inventory Management, MIGO, PI Documents).
Working knowledge of SAP SD (O2C, Sales Orders, Deliveries, Shipments, Invoicing).
Understanding of EDI processes and customer integrations.
Knowledge of SAP Authorization concepts (roles, profiles, user access).
Familiarity with audit requirements and PID management.
Proficiency in Microsoft Office tools; knowledge of Power Apps is an added advantage.
Strong analytical, problem-solving, and documentation skills.
Ability to train and support end users effectively.
Team player with the ability to work across functions and departments.
Job Type: Full-time
Pay: ₹600,000.00 - ₹800,000.00 per year
Work Location: In person
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