Job Description

Required Skills & Qualifications


Bachelor's Degree in Computer Science, Information Technology, or related discipline.

3+ years of hands-on experience in SAP ISU FICA module, preferably in AMS or support projects.

Proficiency in configuration and customisation of SAP ISU FICA processes such as payment processing, dunning, clearing, account determination, and integration with FI.

Strong understanding of business processes in the utilities sector, especially financial transactions and customer account management.

Experience in incident handling, problem management, and service request fulfilment using ITSM tools (e.g., ServiceNow, Remedy).

Good communication skills to interact effectively with clients and internal stakeholders.

Ability to work independently, prioritise tasks, and deliver solutions within agreed SLAs.

Relevant SAP certifications (preferred but not mandatory).

Desirable Attributes


Experience with SAP ISU Billing, Device Management, or CRM modules.

Exposure to S/4HANA or SAP Cloud solutions in the utilities domain.

Understanding of Indian utility regulatory requirements and business practices.

Ability to mentor junior team members and contribute to continuous process improvement

Location

Kochi

Job Function

TECHNOLOGY

Role

Consultant

Job Id

390538

Desired Skills

SAP ISU FICA
Desired Candidate Profile

Qualifications

: BACHELOR OF TECHNOLOGY