Job Description

SAP HEAD

Position Title:

Head of SAP Department

Reporting To:

CITO

Position Overview

We are seeking an experienced and hands-on leader to head SAP Department. The ideal candidate will bring deep expertise from similar roles in end-user organizations, with demonstrated experience in managing SAP production support, leading global implementations, overseeing complex integrations, and driving innovation in enterprise application landscapes.

This role demands a strategic thinker with strong operational leadership and a customer-service mindset, capable of delivering support and enhancements within stringent SLAs, while also steering future SAP rollouts and application integrations aligned to business growth.

Key Responsibilities

Leadership & Strategic Management

Leading the SAP Department, aligned with the company's strategic goals. Define and execute SAP roadmap including system upgrades, new implementations, and rollouts across multiple countries and business units. Collaborate with senior business leadership to translate business requirements into scalable, reliable SAP solutions.

Production Support & Service Delivery

Lead and manage end-to-end SAP production support ensuring high availability, system performance, and adherence to SLAs. Ensure business users receive high-quality support across all SAP modules and integrated applications. Establish governance frameworks for change management, incident management, and continuous improvement initiatives.

Integration & Project Delivery

Drive integration of SAP with other enterprise applications such as Ariba, Salesforce, HR Systems, and Non-SAP platforms. Oversee the execution and delivery of large-scale integration projects ensuring seamless data flow and business process alignment. Manage complex cross-functional projects, ensuring on-time, within-budget delivery while maintaining quality and compliance standards.

Team Management

Build, lead, and mentor a large team of SAP and Non-SAP application experts, functional consultants, and technical support staff. Foster a high-performance culture with focus on collaboration, continuous learning, and professional growth. Oversee vendor relationships and manage external consulting partners effectively.

Functional & Technical Expertise

Provide expert-level oversight across key SAP modules: Financials (FI/CO) Supply Chain Management (MM, SD, WM) Project Systems HR/Payroll Ensure system alignment with industry best practices and regulatory requirements. Collaborate with audit and compliance teams to ensure SAP system controls are robust and effective.

Required Qualifications & Experience

Education:

Preferred:

CA/CWA or equivalent financial qualification. or Bachelor's Degree in Engineering, Information Technology, Business Administration, or related fields.

Experience:

Minimum

15 years

of relevant experience in SAP leadership roles. At least

5 years

of experience heading SAP operations in an end-user organization, preferably in Real Estate, Construction, Infrastructure, or similarly large, diversified industries. Prior consulting experience with global multinationals (Big 4, Tier-1 firms) is highly valued but must be complemented with direct, hands-on experience leading SAP support for large enterprises. Proven track record of delivering SAP production support, system enhancements, and global rollouts. Demonstrated expertise in leading complex integrations with platforms such as Ariba, Salesforce, HRMS, and other SAP/Non-SAP systems. Strong functional knowledge across financial management, supply chain (procurement, sales, inventory, warehouse management), and HR processes. Experience managing large, multi-disciplinary teams across geographies.

Key Competencies & Skills

Visionary leadership with the ability to align technology strategy with business objectives. Deep understanding of SAP ECC and/or S/4HANA landscapes. Strong knowledge of SAP integration tools, middleware, and APIs. Ability to manage high-pressure environments and deliver within tight SLAs. Excellent stakeholder management and communication skills. Financial and commercial acumen, especially relevant for Real Estate & Construction operations. Commitment to continuous improvement and adoption of new technologies. Hands-on, proactive approach with strong problem-solving capabilities. Ability to influence and lead cross-functional teams and external vendors.

Preferred Certifications

SAP Certifications in relevant modules or technologies. Project Management Certifications (PMP, PRINCE2) are an advantage. ITIL Certification for Service Management (preferred).
Job Types: Full-time, Permanent

Pay: ₹4,000,000.00 - ₹6,000,000.00 per year

Work Location: In person