Job Description

SAP Functional Specialist - Customer Service

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REQUISITION ID: 9910
LOCATION:
Chennai, TN, IN, 600119
DEPARTMENT: IT / SAP

Your Tasks:

Work with clients to understand their business requirements and design and implement solutions that meet those requirements Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Excellent configuration experience in Design, customize, configure and testing within CS Module Ability to interact with business in workshops to unlock issues or design new developments. Strong SAP technical, configuration, and business area knowledge in CS module Extensive knowledge of repairs processing, goods receipt, storage location and tracking, integration with SAP Sales Order processing and Finance aspects to track costs of repair, details of repair and final invoice to customer Extensive knowledge of replacement processing including scrap and refurbishment processing Equipment master setup, tracking and integration with warranty tracking and coordination with SD and FI modules for reporting of warranty recognition Extensive knowledge of Service work orders and integration throughout repairs process Knowledge of service labor posting and integration with time keeping system Knowledge of material issues and postings Translate user's requests into application system solutions Resolve business issues by working with various groups within the company Redesign procedures to suggested best business practices in concert with sap functionality We are also looking for people with integration capabilities and cross modular capabilities in SAP SD and MM/LE. Worked in Order Management OTC process specifically on Master Data, Basic functions, Pricing, Free Goods, Item Proposal, Material Determination, Cross Selling, Out Put Control, Sales Documents, Item Categories, Schedule Line Categories, Delivery Documents, Billing Documents, Contracts, Account determination, Rebate Agreements and Partner Determination. Edi and Idoc Processing.

Your Profile:

Strong interpersonal and communication skills with ability to communicate effectively. Good time management skills. Ability to work as part of team, inter dependant as well as independently and submit deliverables on time and in excellent quality. Willing to take ownership of an assigned task and see it through to completion Self-motivated and open to learn Flexibility to take up different tasks in the team Strong understanding & experience in Integration of CS and SD with Material Management (MM), Logistics Execution (LE) & Financial Accounting (FI) modules. In depth understanding of SAP enterprise data and interface concept and management. End to end project implementation with 5+ years of experience in CS module.
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

ABOUT THE NORDEX GROUP

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The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.


We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.