12 yrs SAP exp
Deep Technical Export w/ SAP Forecasting and Replenishment (Running on Linux especially)
Position Summary
The role of the Senior Support Engineer, SAP
Forecasting & Replenishment (F&R)
is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple Client Architectures, and implementations for our global clients who use 4.x, ECC and HANA environments.
The role of the Senior Support Engineer, SAP
Forecasting & Replenishment (F&R)
requires functional experience, integration knowledge, infrastructure and networking expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.
Essential Duties & Responsibilities
Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
Provide remote-based functional support & training for your specialist SAP modulesSupport client customizations, sharing implementation and best practices advice
Develop application break fixes for critical product defects
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Experience
10+ years relevant SAP Experience in SAP
Forecasting & Replenishment (F&R)
configuration and Technical Development
5+ years direct support of application end-users in a Corporate environment
4+ years of Enterprise Portal (EP5.x, 6.x, 7.x) and NetWeaver development
3+ years of SAP WAS 6.2, 6.4, ITS, EP5.x, 6.x, 7.x, NetWeaver, J2EE, Web Dynpro and iView design and development
Experience in SAP CRM (Techno/Functional) configuration, installation and administration
Working knowledge of Solution Manager and its various ALM processes such as Solution Documentation, Test Management, Change Request Management, Application incident Management, technical operations. Landscape Transformation, Upgrade Management etc.Working knowledge of multiple operating systems (AIX, Linux, Windows etc.)
A track record of successful roles in several SAP implementation or upgrade projects
Expertise with SAP R/3, ECC, SAP Netweaver, SAP Knowledge Management including full life-cycle implementation experience, configuration and administration of the application
Knowledge of maintenance/patching mechanics and SAP architecture
Knowledge of transport strategy for portal content utilizing CTS+ (Enhanced Change and Transport System) or other SAP transport tools for JAVA-based development including portal content, Dynpro content and KM content
Demonstrable history solving complex problems across multiple modules
Proficient in setup of Source System for BW, BEx Web in NW20004s
Installation, Configuration and Administration of NWDI (NetWeaver Development Infrastructure) and NWDS (NetWeaver Development Studio)
Excellent knowledge about administering and managing SAP J2EE Web Application Server.
Excellent knowledge of the tools: J2EE Visual Administration, Configtool, SDM, System Analyzer and other configuration tools in J2EE engine for portal components and applications
Job Type: Part-time
Pay: ?8,086.00 - ?20,859.67 per month
Expected Start Date: 27/07/2025
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