Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a SAP FLM to join our team in Bengaluru, Karnataka, India.



Project Delivery



Manage SS FLM group accountable for timely and accurate customer deliveries



Review support execution & reporting on various accounts and provide direction and guidance as needed



Ensure that team maintains high level of competence and operational excellence



take critical business decisions to meet customer expectations



Escalation point of contact for respective Account DM's




Responsible for Continuous improvements & overall Delivery excellence



People Management



Coordination with GRM/VMG/TA for timely fulfilments



Perform resource allocations and workload assignments according to delivery requirements



Responsible for achieving bench mark utilization of resources across SS pool



Responsible for periodic reviews, recognition & rewards for SS resources



Resource attrition management / retention



Coordinate with HR/IT/Admin & other support functions to provide a conducive work environment for the resources



Should also be able to take of SLA adherence, daily traiging and ticket updates

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.