Apply strong knowledge of the business processes for designing, developing, and testing SAP functions associated with financial operations, which includes expertise in general ledger, accounts receivable, accounts payable, asset management
Experience in working with SAP CO in a Manufacturing environment assisting clients in the configuration, implementation, maintenance & support of SAP Enterprise Mgt Controlling Module - Financial.
Configure SAP CO system to meet client business requirements, including connection/Integration points with other SAP modules.
Implementing solutions to support financial processes including; FI modules (GL, AP, AR) and CO modules (COPA, CCA, PCA); knowledge on key integration points with FICO module.
Proficiency in creating functional specifications addressing user exits, enhancement points, reports, transactions, custom objects, interfaces, and conversions.
Assist in mapping the requirements into SAP Processes and design the solution
Interact with support desk and end users to resolve incidents by developing workarounds, submitting defects and change requests.
Complete understanding of business processes and SAP solutions.
Accountable for the accuracy and completeness of documentation to support change requests
Manage tickets in Remedy and provide documentation for incident and problem reports
Ability to comprehend, IT concepts pertaining to SAP and the interface to third party applications
Provide high level of customer service by providing prompt support via telephone, email and or instant messaging.
Work in a support role and integrate well with the Global Support Desk.
* Provide on-call 24/7 coverage on a rotating basis with teammates (evenings, weekends and holidays)
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