Job Description

Experience = 2 To 4 Years

The SAP Emarsys Consultant is responsible for implementing, configuring, and optimizing SAP Emarsys Customer Engagement solutions to enhance customer experience and support marketing automation initiatives. The role involves close collaboration with business stakeholders, marketing teams, and technical teams to integrate Emarsys with SAP Commerce, SAP Marketing Cloud, or other enterprise systems.

Key Responsibilities:

Implement and configure

SAP Emarsys Customer Engagement

platform for personalized marketing and automation. Collaborate with marketing and CRM teams to design and execute

multi-channel campaigns

(email, SMS, push, web). Manage

data integration

between SAP Emarsys and other SAP modules (e.g., SAP Commerce Cloud, SAP S/4HANA, SAP Customer Data Cloud). Develop and manage

customer journeys

, segmentation, and automation workflows. Ensure smooth

integration through APIs, connectors, or SAP Cloud Platform Integration (CPI)

. Support

data mapping, cleansing, and synchronization

to maintain data quality across systems. Monitor campaign performance and generate

analytics reports

to optimize marketing strategies. Provide

technical support and troubleshooting

for Emarsys solutions. Stay updated on

SAP CX (Customer Experience)

suite enhancements and Emarsys product updates.

Required Skills & Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field. 2 - 4years of experience in

SAP Emarsys implementation or support

. Strong understanding of

marketing automation

, CRM, and campaign management concepts. Experience with

SAP CX stack

(e.g., SAP Commerce Cloud, SAP Marketing Cloud) preferred. Hands-on experience with

API integration, webhooks, and data models

. Proficiency in

SQL, HTML, JavaScript

, or related technologies for customization. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities.

Preferred Qualifications:

SAP Certified Application Associate - SAP Emarsys Customer Engagement certification. Experience in

e-commerce or retail marketing automation

. Familiarity with

data privacy and consent management (GDPR, CCPA)

.
Job Types: Full-time, Freelance

Pay: ₹97,000.00 - ₹99,000.00 per month

Benefits:

Health insurance Work from home
Work Location: Remote