Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About the role
We are seeking a skilled SAP Business Intelligence Developer to design, develop, and maintain business intelligence dashboards and self-service tools that empower business users with actionable insights. This role demands strong collaboration with IT teams, a deep understanding of data visualisation principles, and a commitment to data security and performance optimisation. The individual will be responsible for Universe and report development, performance tuning, production support, and user training, ensuring timely and accurate delivery of insights.
What you will do

• Design and build Universes using relational database structures, ensuring data integrity and resolving complex joins and traps.
• Develop detailed analytical and ad-hoc reports using Web Intelligence, Crystal Reports, and other tools, incorporating advanced features such as filters, prompts, charts, and drill-downs.
• Collaborate with stakeholders to analyse reporting needs and translate them into technical specifications.
• Optimise report execution and Universe performance using techniques like aggregate awareness and query tuning.
• Provide production support, including issue resolution, ticket handling, and data load failure analysis.
• Conduct user training sessions on report generation and data interpretation.
• Manage report scheduling, distribution, and deployment, including integration with SAP ECC and BW systems.
• Monitor dashboards for failures and errors, and communicate delays or issues to users.
• Support users with dashboard-related queries and service requests throughout the delivery lifecycle.

Who are you

• 2-5 years of hands-on experience in SAP BO development.
• Advanced SQL scripting skills and strong data interpretation capabilities.
• Proficient in data visualisation standards and business intelligence concepts.
• Experience with data warehousing, reporting interfaces, and large IT development projects.
• Familiarity with Agile methodologies and Atlassian tools (JIRA & Confluence).
• Strong communication skills with the ability to explain technical concepts to non-technical audiences.
• Analytical mindset with problem-solving and decision-making abilities.
• Basic coding skills in Python and JavaScript.
• Experience working with large datasets under tight deadlines.
• Desired: Info-burst scheduling, Tableau and Power BI exposure, GCP experience, MS Excel, MS Access & VBA, and telecommunications industry experience.

Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you

• Opportunity to work on impactful BI solutions that drive business decisions.
• Exposure to cutting-edge tools and technologies including SAP ECC, BW, Tableau, Power BI, and GCP.
• Collaborative work environment with cross-functional teams.
• Continuous learning through hands-on experience and user training responsibilities.
• Agile work culture with access to industry-standard tools like JIRA and Confluence.

What skills you will learn

• Advanced Universe and report development techniques.
• Performance tuning and optimisation strategies for BI tools.
• Integration of BI platforms with enterprise systems.
• Effective stakeholder communication and requirement analysis.
• Agile project management and collaboration tools.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required