: * Implement and maintain the multiple SAP instances that comprise the SAP environment (development, test, training and production).
Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly.
Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance.
Design and implement an optimal SAP configuration to maximize system performance and availability.
Install and configure all required SAP database servers and application servers.
Manage SAP users, authorizations, and profiles.
Distribute the online SAP user workload and monitor and manage the SAP background job workload.
Configure and manage the SAP printing subsystem for all SAP instances.
Maintain SAP performance by planning and executing SAP tuning strategies.
Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.).
Administer the SAP database with Database Administrator (plan and perform database upgrades, apply database maintenance, design and maintain physical database layout, perform database reorganizations, design and implement backup and restore strategy, maintain database security, administer database performance, manage database storage, database problem determination and resolution, etc.).
Perform SAP client administration (create client, copy client, delete client, export/import client) as required.
Participate in the planning and implementation of SAP system upgrades.
Apply and migrate SAP maintenance (hot packages and kernel upgrades) through all systems using a structured methodology.
Develop and maintain system documentation for all SAP instances and interfaces.
Provide status reports for projects to management.
Perform all SAP Basis related activities including; SAP installations, maintenance and on-going support of multiple SAP Landscapes
Handle the incident / service requests investigation, diagnosis and resolutions where possible
Perform application level support or implementations or implementations to customer's infrastructure
Change to the SAP environment according to customer need
Role is expected to have occasional on-call responsibilities interaction with clients for consultation, project execution, SAP landscape performance tuning, and other activities associated with support of leveraged SAP environments
Work with OS & DB Administrators for optimal SAP Performance
Database administration IBM DB2/6 and SAP HANA, ability to perform database upgrades, apply Fix packs, optimizing and tuning databases, handle nightly backups and their integration with third party backup systems, backup and restore strategies, database security, database problem determination and resolution
Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling
Provide technical upgrades functional and technical enhancements
Installation, upgrade and maintenance of SAP and SAP related software products
Maintain HANA database, perform patch and service stack upgrades
SAP XI including the installation of adapters provided by SAP and external partners, configuration of the required system connections to partner systems and activation of basic XI monitoring
Perform SAP Software Installation, maintenance and administration of UNIX and Windows based servers running SAP FI/HR/SRM/Portal, Solution Manager, Fiori, Hana, Gateway, SAP Cloud appliances)
Daily monitoring, administrating, troubleshooting and tuning of all SAP systems
Candidates must have at least a Bachelor's/College Degree in Computer Science/Information Technology
At least 5 years of hands-on experience in SAP Basis Administration
SAP Basis administration work experience
Is strong to excellent in written and oral communication skills
4- 7 years SAP Netweaver application server administration in UNIX- environment
1 - 3 years of SAP Solution Manager planning, configuration, and administration to support centralized monitoring, alerting, root cause and analysis, and HP ALM integration
Optimizing, monitoring and configuring the SAP environments - Development, Quality Assurance and Production systems in line with business requirements
Ability to meet SLA's and project deadlines
Core experience working with SAP ECC 6.0 EHP 4 environments, SAP XI (PI) (dual stack), SAP BW (HANA), Solution Manager Systems (dual stack) configuration, EWA, Mopz
Ability to implement changes to the SAP environment in a structured approach using change control processes that minimizes risk and ensures high system availability and performance for each of the SAP systems
SAP Archiving experience a plus
Interact with customers and vendors to maintain operating condition at optimum level
Research and develop solutions for specific customer requests and transfer knowledge to rest of team
Develop expertise on specific technologies and procedure, review system performance statistics, perform configuration modifications and fixes
Review complex problem situations and identify preventive measures / improvements to processes, procedures or tools, and implement these as required
Maintain up-to-date knowledge of all operational security and emergency procedures
Setup and management SAP transport landscape including use of CHARM
Meet with solutions architects, core team, select members of the IT team, developers, and project office personnel to ensure the necessary infrastructure in place to support implementation of our SAP solutions
Ability to use and administrate Solution Manager
Proficient in utilizing and searching the SAP Service Marketplace (OSS)
Monitoring all SAP Architecture
Manage landscape synchronization activities such as system clone and refresh activities
Manage Early Watch and Go-Live checks, SAPGUI deployment
Manage the resolution of Help Desk tickets, application server load balancing, printer troubleshooting and spool administration
Plan and perform Basis disaster recovery testing
Plan and perform High Availability testing
Provide leadership and technical direction to team members and consultants
Manage overall SAP note implementations and drive technical SAP incidents to resolution
Document and maintain landscape diagrams and component versions
Develop and enforce process and procedures
Knowledge of Shell and Perl programming
Drive utilization of Solution Manager in managing the technical landscape
Work and manage any 3rd party system integrator and application support teams
Displays a strong work ethic and sense of urgency
SAP Basis Administration including analysis of the SAP system log, monitoring of processes, analysis and clean-up of update terminations, analysis and clean-up of lock entries and checking for ABAP dumps
Transports & Change Control including the release and transfer of transport orders, maintain transport protocols, plan and implement regularly scheduled change requests, resolve technical and functional transport problems and document transport activities
Support and implementation of Systems Management processes (Backup, Disaster-Recovery, Transport, ALM)
Troubleshooting and Monitoring of SAP provided services and ensuring the availability of the services
Work with internal staff, ACO staff and external vendors to resolve day-to-day technical issues
Support of Business Applications, SAP BPC.
Technical Project lead and coordination with GOPS, GBS development and functional teams to design and implement new features for SAP system tuning and performance sizing
Evaluate and design of interfaces between SAP and external systems, maintenance of the SAP Data Dictionary and database objects, and manage the migration/upgrades of SAP database and application configuration into production
General problem resolution
Set up SAP printers
Implement recommendations and test (Application - , SAP Kernel)
Perform activities/tasks as directed by team lead
Working in local/remote matrixed teamwork environment
Self-motivated and discipline to meet deadlines with speed, accuracy and professional attitude
Work well with and through others within and outside IT
Able to trouble-shoot a variety of situations - network, SAP system, database, etc, especially from within the SAP system
Strong skills in project planning, and develop/maintain documentation for processes and procedures
Installation and upgrades of SAP system as necessary
Participate in planning and delivery of new dimensional SAP systems to meet expanding business requirements including Installation of Dual stack/SID (ABAP/Java)
Implement Portal using Global Java solution and its performance tuning
ITIL, Lean methodologies preferred
Security management - definition of technical roles
Operational support of our internal SAP systems, ECC, CRM, BI on HANA, PI, Solution Manager, Fiori, the operating system and database
Perform daily checks on systems and interfaces and keeps business processes running
Coordinate and perform updates and system refresh together with all stakeholders
Adapt and investigate into new technologies planning and build-up of new systems
Analyze current processes and contribute to its improvements