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Manage large amounts of incoming sales leads (coming from the website) and convert them into sales
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Coordinate Order Processing, Delivery, And Returns Of Customer Orders
Ensure The Fulfillment Of Customers' Orders
Ensure The Quality Checking Before Delivery
Coordination With Manufacturers And Fashion Designers
Managing Social Media
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