Job Description

Job Summary:

We are seeking a dynamic and customer-focused Outlet Manager with at least 2 years of experience in managing a saloon or similar beauty & wellness business. The ideal candidate will oversee daily operations, manage staff, ensure excellent customer service, and drive business growth.

Key Responsibilities:-

Oversee day-to-day operations of the saloon outlet. Ensure high standards of hygiene, cleanliness, and customer service. Supervise and support saloon staff. Schedule staff shifts and manage attendance and leave records. Maintain inventory of products and equipment; coordinate with vendors for restocking. Handle customer queries, complaints, and feedback professionally. Ensure all services are delivered in accordance with brand standards. Manage appointments and optimize booking schedules. Train and motivate staff to enhance performance and upskill when needed. Ensure compliance with health and safety regulations. Prepare and present sales and performance reports to higher management.

Qualifications & Skills:

Minimum 2 years of experience managing a saloon or beauty outlet. Strong leadership and interpersonal skills. Excellent knowledge of beauty/wellness services and products. Experience in staff supervision and customer service. Excellent communication and problem-solving skills. Ability to work flexible hours, including weekends.

Preferred Qualifications:

Salon managing. Prior experience in a branded or chain saloon setup is an advantage.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Life insurance
Schedule:

Day shift Fixed shift Morning shift Weekend availability
Work Location: In person