a luxurious name in the beauty and wellness industry, is looking for a professional, energetic, and organized
Receptionist / Front Desk Executive
to be the first point of contact for our valued clients.
If you have excellent communication skills and a passion for providing outstanding customer service, we invite you to join our team in one of our key locations:
Ernakulam, Bangalore, or Dubai.
Key Responsibilities:
Client Management:
Warmly welcome clients and visitors to the salon/spa. Handle check-ins, check-outs, and payment processing accurately.
Booking & Scheduling:
Manage appointments efficiently using a scheduling system, ensuring optimal flow for therapists and minimizing client wait times. Confirm appointments and handle cancellations or rescheduling requests.
Communication:
Answer phone calls, respond to emails, and address client inquiries professionally and courteously. Communicate effectively with therapists and management regarding the daily schedule and client needs.
Administrative Duties:
Maintain the neatness and organization of the reception area. Perform basic computer tasks, including data entry and maintaining client records.
Product Knowledge:
Possess a basic understanding of our services and retail products to provide clients with accurate information and recommendations.
Problem Solving:
Handle client feedback and minor issues with tact and professionalism, escalating complex problems to the manager when necessary.
Requirements:
Experience :
Minimum of
1 year of experience
in a front desk, administrative, or hospitality role is required. Experience in a salon, spa, or hotel is a plus.
Communication Skills :
Must have excellent verbal and written communication skills.
Language Proficiency :
Proficiency in
English and Hindi
is mandatory.
Technical Skills :
Basic computer knowledge
is essential, including familiarity with scheduling software, email, and MS Office.
Professionalism :
A professional appearance, positive attitude, and customer-focused approach are critical.
Compensation & Benefits:
Competitive
Annual Salary
ranging from
?2,00,000 to ?3,00,000.
Performance-based
Incentives
.
Accommodation
provided by the company.
Opportunity to work in a luxury environment with a supportive team.
How to Apply:
Interested candidates are invited to submit their updated
Curriculum Vitae (CV)
along with a cover letter detailing their relevant experience.
Email Your CV to :
elainesalonnspa@gmail.com
Contact :
+91 99164 49753
We look forward to welcoming you to the Elaine Salon & Spa team!
Job Type: Full-time
Pay: ₹200,000.00 - ₹300,000.00 per year
Work Location: In person
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