to lead our team and ensure the smooth operation of our salon. The ideal candidate will be a skilled communicator, highly organized, and committed to creating a welcoming and professional environment for both customers and staff.
Key Responsibilities:
Team Leadership
: Manage and motivate a team of stylists and support staff to achieve salon goals and deliver exceptional customer service.
Customer Focus
: Build strong relationships with clients, ensuring their satisfaction and addressing any concerns promptly and professionally.
Coordination and Scheduling
: Oversee daily operations, including staff schedules, appointments, and inventory management, ensuring seamless coordination.
Operational Excellence
: Maintain a clean, safe, and well-organized salon environment, adhering to health and safety regulations.
Communication
: Serve as the primary point of contact for both staff and clients, fostering open communication and collaboration.
Sales and Marketing
: Drive salon growth through promotions, customer retention strategies, and community engagement.
Requirements:
Proven experience in salon management or a similar role.
Exceptional communication and interpersonal skills.
Strong organizational and multitasking abilities.
A friendly, approachable demeanor with a focus on teamwork.
Commitment to delivering an outstanding customer experience.
Language Fluency Hindi English & Malayalam
Job Type: Permanent
Pay: ?15,000.00 - ?25,000.00 per month
Ability to commute/relocate:
Kottayam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
total work: 1 year (Preferred)
Work Location: In person
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